Trauma-Informed Case Manager II

Fairbanks-Native-Association; Highland Park (AK); On-site; USD 53,000 - 84,000; Full time

Job summary

Fairbanks Native Association in Alaska is seeking a Social Worker/Case Manager II to assess, plan, implement, and evaluate services for consumers. The role emphasizes confidential handling, client-centered coordination, and collaboration with community agencies.

The position requires a Bachelor’s in Social Work (Master’s preferred) and 2+ years of case management or direct service experience, with strong cultural sensitivity and communication skills. Office-based, with local travel as needed.

Qualifications

• Bachelor’s Degree in Social Work.
• Minimum two (2) years of work experience in case management OR
• Minimum two (2) years of direct service to the targeted population or similar experience
• Strong understanding and sensitivity to diverse cultures and lifestyles, with demonstrated experience working effectively with Alaska Native population.

Responsibilities

• Assess consumer needs based on their needs, limitations, and desires.
• Develop a case plan with the consumer.
• Maintain constant communication with the consumer.
• Maintain consumer’s confidence and protect operations by keeping information confidential.
• Coordinate and provide services that are client centered.
• Provide trauma-informed, culturally competent holistic services to victims.
• Develop and maintain client case records.
• Handle case assignments, drafts service plan, reviews progress and determines closure.
• Work with consumers and community agencies to coordinate and facilitate services.
• Advise consumers to help them make informed decisions.

Skills

Case management

Cultural competence

Communication

multitasking

Confidentiality

Education

Bachelor’s Degree in Social Work

Master’s Degree in Social Work

Tools

Microsoft Office

Job description

Fairbanks Native Association in Alaska is seeking a Social Worker/Case Manager II to assess, plan, implement, and evaluate services for consumers. The role emphasizes confidential handling, client-centered coordination, and collaboration with community agencies.

The position requires a Bachelor’s in Social Work (Master’s preferred) and 2+ years of case management or direct service experience, with strong cultural sensitivity and communication skills. Office-based, with local travel as needed.