Trauma‑Informed Case Manager — Housing & Support

Paycom; Mountain View (CA); On-site; USD 34,000 - 54,000; Full time

Job summary

LifeMoves envisions stable housing for clients through comprehensive case management, housing and benefits navigation, and trauma-informed support. The Case Manager collaborates with clients to set goals, connect to services, and monitor progress while maintaining ethical, client-centered care across site operations.

LifeMoves emphasizes partnership with community organizations, timely documentation, and ongoing training to empower clients toward independence and housing stability.

Qualifications

• Associate degree preferred; or HS diploma with 2–5 years related experience.
• Proficient with MS Office/Google Suites; able to use databases for tracking outcomes.
• Trauma-informed, client-focused with strong ethics and professionalism.

Responsibilities

• Develop and maintain individualized case plans focused on housing, employment, benefits, and wellbeing.
• Assist with housing searches, employment readiness, benefits enrollment, and budgeting.
• Connect clients to healthcare providers and coordinate scheduling and transportation.
• Maintain accurate client documentation and outcome tracking in HMIS and case system.
• Advocate for client needs and rights with partners, landlords, and agencies; provide mediation.
• Provide crisis response and ensure services align with ethics and agency values.

Skills

Empathy

Communication

Documentation

Organization

Time management

Advocacy

Resource identification

Research skills

Partnerships

Education

Associate degree preferred

HS Diploma/GED + 2–5 years experience

Tools

Microsoft Office

Google Workspace

Job description

LifeMoves envisions stable housing for clients through comprehensive case management, housing and benefits navigation, and trauma-informed support. The Case Manager collaborates with clients to set goals, connect to services, and monitor progress while maintaining ethical, client-centered care across site operations.

LifeMoves emphasizes partnership with community organizations, timely documentation, and ongoing training to empower clients toward independence and housing stability.