Trauma-Informed Case Manager - Anti-Violence Programs

Arab American Family Support Center; New York (NY); On-site; USD 56,000 - 68,000; Full time

Job summary

The Arab-American Family Support Center (AAFSC) seeks an Anti-Violence Program Case Manager to provide crisis intervention, safety planning, and survivor-centered case management at the Family Justice Center in Staten Island.

The role involves risk assessments, coordinating with legal and social service providers, assisting with orders of protection, and helping survivors access benefits while maintaining detailed case records for funders.

Qualifications

• BA/BS/BSW required in human service or related field.
• Fluency in Spanish or Arabic preferred; reading/writing proficiency a plus.
• Relevant work experience with survivors of domestic violence, trafficking, refugees, or related populations preferred.
• Counseling, community organizing, and/or group work experience preferred; trauma-informed approach expected.

Responsibilities

• Conduct intake to assess risk and determine service needs.
• Provide ongoing safety planning and survivor-centered case management.
• Engage in crisis intervention and coordinate with law enforcement, DA, hospitals and service providers.
• Provide information on orders of protection and accompany victims to court when needed.
• Assist with public assistance, housing/shelter applications, and other entitlements; file OVS compensation claims (min. 3 per month).
• Maintain thorough case files and prepare demographic reports for funders.

Skills

Fluency in Spanish or Arabic

Interpersonal skills

Written communication

Organizational skills

Education

BA/BS/BSW

Job description

The Arab-American Family Support Center (AAFSC) seeks an Anti-Violence Program Case Manager to provide crisis intervention, safety planning, and survivor-centered case management at the Family Justice Center in Staten Island.

The role involves risk assessments, coordinating with legal and social service providers, assisting with orders of protection, and helping survivors access benefits while maintaining detailed case records for funders.