Trauma-Informed Behavioral Health Patient Navigator

Crossroads Health; Mentor (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Crossroads Health is seeking a compassionate Patient Navigator-Behavioral Health to be the first contact for clients and families seeking behavioral health and primary integrated services. The role focuses on trauma-informed screening, intake documentation, and coordinating care in collaboration with a multidisciplinary team.

Ideal candidates hold an Associate’s degree in human services with a preferred Bachelor’s in social work, Ohio licensure (LPC/LSW/MFT) preferred, and QMHS eligibility

Qualifications

• Licensed in the State of Ohio with LPC/LSW/MFT (preferred).
• QMHS certification to be acquired within 15 days of hire.
• Prior experience in a medical office setting with substantial patient interaction (preferred).

Responsibilities

• Serve as first contact for new and returning clients by phone and in person.
• Screen incoming clients to identify service needs and coordinate care.
• Provide trauma-informed screening, triage, and care coordination for clients and families.
• Facilitate communication among treatment providers and clients to ensure engagement and access to care.

Education

Associate’s Degree in Human Services

Bachelor’s degree in social work

Job description

Crossroads Health is seeking a compassionate Patient Navigator-Behavioral Health to be the first contact for clients and families seeking behavioral health and primary integrated services. The role focuses on trauma-informed screening, intake documentation, and coordinating care in collaboration with a multidisciplinary team.

Ideal candidates hold an Associate’s degree in human services with a preferred Bachelor’s in social work, Ohio licensure (LPC/LSW/MFT) preferred, and QMHS eligibility