Trauma-Informed Advocate & Crisis Case Manager

Compass Connections; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Mileage reimbursement

Travel reimbursement

Job summary

Compass Connections seeks an Advocate to provide trauma-informed, relational advocacy and case management for survivors across crisis and long-term scenarios.

Responsibilities include immediate crisis response, safety planning, documentation, and coordinating ongoing services per program standards. Role requires after-hours coverage, reliable personal vehicle, and regional travel with occasional overnight trips.

Qualifications

• Bachelor's degree in relevant fields is required.
• Experience with victims of trafficking, child abuse, homelessness, or addiction is required (2–3 years in case management/crisis intervention).
• Candidates must demonstrate trauma-informed, family-centered advocacy and strong documentation skills.

Responsibilities

• Provide trauma-informed advocacy and case management for survivors.
• Respond to crises, perform safety planning, and document progress.
• Coordinate referrals and ongoing services with compliance to program and state/federal standards.

Skills

Crisis intervention

Case management

Trauma-informed care

Education

Bachelor's degree in social work, psychology, criminal justice, sociology, or closely related field of study

Job description

Compass Connections seeks an Advocate to provide trauma-informed, relational advocacy and case management for survivors across crisis and long-term scenarios.

Responsibilities include immediate crisis response, safety planning, documentation, and coordinating ongoing services per program standards. Role requires after-hours coverage, reliable personal vehicle, and regional travel with occasional overnight trips.