Trauma-Informed Administrative Assistant

Sheboygan County; Sheboygan (WI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Generous benefits

Vacation & holidays

Referral program

Wisconsin Retirement System

Education discount

Job summary

Sheboygan County - Health & Human Services is seeking an Administrative Assistant to provide comprehensive clerical and customer service support to the Health and Human Services Administration Division. The role involves data entry across PPS and SmartCare, coordinating meetings, handling Release of Information, and supporting staff with various programs and workflows.

The position requires strong organizational skills, the ability to learn new processes, and maintaining confidentiality in a

Qualifications

• Proficiency in common office software and equipment.
• Experience with Excel, Word, Outlook, PowerPoint and web applications.
• Ability to learn new software and adapt to workflows.
• Strong communication, organization, and confidentiality.

Responsibilities

• Prepare correspondence, reports, and documents across systems.
• Answer calls, greet visitors, and route inquiries.
• Process mail and interoffice communications.
• Enter data in PPS and SmartCare; ensure correct coding.
• Handle ROI requests and maintain records.
• Support paperless transition and record room operations.
• Schedule meetings and record minutes; maintain calendars.
• Assist with surveys and special projects.
• Provide cross-coverage for lobby and admin roles.
• Operate office equipment and maintain filing systems.

Skills

Communication skills

Time management

Attention to detail

Customer service

Teamwork

Tools

Excel

Word

Outlook

PowerPoint

SurveyMonkey

Google Forms

PPS

SmartCare

Job description

Sheboygan County - Health & Human Services is seeking an Administrative Assistant to provide comprehensive clerical and customer service support to the Health and Human Services Administration Division. The role involves data entry across PPS and SmartCare, coordinating meetings, handling Release of Information, and supporting staff with various programs and workflows.

The position requires strong organizational skills, the ability to learn new processes, and maintaining confidentiality in a