Transportation Solutions Specialist

EnergySolutions; Oak Ridge (TN); Presencial; USD 40 000 - 60 000; Tempo integral

Resumo da oferta

EnergySolutions is seeking a Transportation Customer Service professional in Oak Ridge, TN to manage customer interactions, portal access, and coordination with operations and compliance teams. The role emphasizes regulatory familiarity, strong communication, and process improvement to support Hittman shipments.

You will administer the Customer Portal, work with the Trimble TMW system, and build trusted relationships with customers and business development.

Qualificações

• Bachelor's degree or equivalent experience.
• Minimum 2 years customer service experience.
• Familiarity with DOE, NRC and DOT regulations.

Responsabilidades

• Coordinate with customers and EnergySolutions personnel to resolve transportation issues and needs.
• Administer the Hittman customer portal process and update the Trimble management system (TMW).
• Develop strong relationships with Business Development and existing customers.
• Serve as liaison between customer and internal teams to resolve profiling and acceptance issues.

Conhecimentos

DOE regulations

NRC regulations

DOT regulations

Communication skills

Problem solving

Team player

MS Office

Formação académica

Bachelor's degree or equivalent

Ferramentas

EnergySolutions Portal

Trimble TMW

Oracle

Descrição da oferta de emprego

EnergySolutions is seeking a Transportation Customer Service professional in Oak Ridge, TN to manage customer interactions, portal access, and coordination with operations and compliance teams. The role emphasizes regulatory familiarity, strong communication, and process improvement to support Hittman shipments.

You will administer the Customer Portal, work with the Trimble TMW system, and build trusted relationships with customers and business development.