Transportation Reservation Specialist

Transdev North America; Irvine (CA); On-site; USD 24,975 - 25,719; Full time

Benefits offered by this job

Competitive compensation

Medical coverage

Vision and dental coverage

401(k) savings plan

Paid holidays and vacation

Job summary

A leading transportation service provider in Irvine, California is hiring a Reservationist. The role involves intercepting customer calls, scheduling transportation, and maintaining accurate ride information in a computerized system. Ideal candidates should have a high school diploma or GED and customer service experience. The position offers competitive pay starting at $18.13/hour, along with benefits such as medical and dental coverage, paid holidays, and a 401(k) savings plan.

Qualifications

• High school diploma or GED required.
• Reservationist or customer service experience preferred.
• Excellent communication and listening skills needed.
• Ability to work shifts or flexible schedules.

Responsibilities

• Answer customer calls and input ride information using a scheduling system.
• Enter new customer information and changes into the system.
• Resolve service-related complaints as necessary.

Skills

Customer service experience

Communication skills

Computer literacy

Telephone etiquette

Education

High school diploma or GED

Job description

A leading transportation service provider in Irvine, California is hiring a Reservationist. The role involves intercepting customer calls, scheduling transportation, and maintaining accurate ride information in a computerized system. Ideal candidates should have a high school diploma or GED and customer service experience. The position offers competitive pay starting at $18.13/hour, along with benefits such as medical and dental coverage, paid holidays, and a 401(k) savings plan.