Transportation & Reception Associate

Pacific Retirement Services, Inc.; Fort Worth, Northern (TX, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Paid Time Off

PTO+

401(k) Match

Profit Sharing

Free Meals on shift

Scholarships

PayActiv

Employee Appreciation

Resident Appreciation Bonus

Job summary

Trinity Terrace in Fort Worth, TX is seeking a Transportation & Reception Associate to provide courteous resident-facing service, manage transportation coordination, and assist with vehicle operations. The role handles guest interactions, phone duties, and safety checks while supporting overall community operations.

The position offers a Monday–Friday schedule (10am–6:30pm) with benefits including medical, dental/vision, 401(k) match, PTO, and more. Compensation starts at $16.00+ per hour, DOE.

Responsibilities

• Champion PRS culture by living our Mission, Vision, and Core Values; actively participate in departmental training and create inviting, resident‑focused experiences while engaging with residents, guests, and co‑workers in a gracious, attentive, and courteous manner.
• Provide exceptional customer service by welcoming residents, guests, and visitors; answering and directing phone calls; monitoring guest parking; coordinating transportation and security communications via radio; assisting with guest room check-ins; and contacting Security or Dining as needed to support community operations and resident needs.
• Operate vehicle wheelchair lifts safely and professionally; assist residents in and out of vehicles, load and unload walkers and wheelchairs, and maintain clean, well‑organized vehicle interiors.
• Perform minor preventive maintenance and safety checks on community vehicles, including inspecting for damage or malfunctions, maintaining emergency supplies, and completing required pre‑trip inspections.
• Provide transportation for resident appointments, errands, outings, and events according to established guidelines, responding calmly and knowledgeably to emergencies and performing other duties as assigned.

Job description

Overview

Trinity Terrace blends urban sophistication with authentic Texas living for an incredible retirement experience. Our prime location in the heart of Fort Worth puts the city at the resident’s doorstep, from world-class museums to historic landmarks, gorgeous parks and outstanding restaurants. Best of all, as a Life Plan Community, our campus offers residents delicious dining and a continuum of healthcare including Assisted Living, Memory Care and Skilled Nursing.

Trinity Terrace is seeking a Transportation & Reception Associate to join our team.

Pay: $16.00+ / hr DOE

Schedule: Monday - Friday - 10am - 6:30pm

What you'll be doing:

• Champion PRS culture by living our Mission, Vision, and Core Values; actively participate in departmental training and create inviting, resident‑focused experiences while engaging with residents, guests, and co‑workers in a gracious, attentive, and courteous manner.
• Provide exceptional customer service by welcoming residents, guests, and visitors; answering and directing phone calls; monitoring guest parking; coordinating transportation and security communications via radio; assisting with guest room check-ins; and contacting Security or Dining as needed to support community operations and resident needs.
• Operate vehicle wheelchair lifts safely and professionally; assist residents in and out of vehicles, load and unload walkers and wheelchairs, and maintain clean, well‑organized vehicle interiors.
• Perform minor preventive maintenance and safety checks on community vehicles, including inspecting for damage or malfunctions, maintaining emergency supplies, and completing required pre‑trip inspections.
• Provide transportation for resident appointments, errands, outings, and events according to established guidelines, responding calmly and knowledgeably to emergencies and performing other duties as assigned.

Working at Trinity Terrace, you'll enjoy the following benefits:

• Medical Insurance: Choose from multiple plans for you and your dependents, effective the 1st of the month after hire, with premiums subsidized at 90% for employees.
• Dental & Vision Insurance: Bundled coverage and multiple options, with premiums subsidized at 90% for employees.
• Paid Time Off (PTO): Use it as you earn it—take time off when you want or choose PTO+ for extra pay.
• 401(k) with 4% Employer Match: Boost your retirement savings with every paycheck!
• Profit Sharing Plan: We contribute to profit sharing plan, helping you build savings based on company performance.
• Free! Meals on us during your shift to keep you fueled throughout your workday.
• Scholarships: Funded by residents to support your education and professional growth.
• PayActiv: Flexible access to earned wages
• Employee Appreciation: We value and recognize your contributions through bonuses, events, and other rewards that celebrate your hard work.
• Resident Appreciation Bonus: An annual “thank you” from our residents recognizing your service and dedication.