Receptionist

Pacific Retirement Services, Inc.; Fort Worth (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Paid Time Off

401(k) with Employer Match

Life and AD&D Insurance

Employee Assistance Programs

Opportunities for professional growth

Job summary

Pacific Retirement Services, Inc. is looking for a Receptionist at Trinity Terrace in Fort Worth, Texas. The ideal candidate will serve as the first point of contact, providing exceptional customer service to residents and guests. Responsibilities include managing calls, greeting visitors, and providing clerical support. Candidates should have some prior reception experience, strong organizational skills, and comfort using office equipment. Comprehensive benefits including medical and dental insurance, paid time off, and 401(k) are offered.

Qualifications

• Prior experience in reception or clerical office work preferred.
• Excellent customer service and organizational skills required.
• Ability to demonstrate professionalism in sensitive situations.

Responsibilities

• Receive and coordinate incoming calls ensuring needs are met.
• Greet and assist residents, guests, and visitors.
• Provide clerical support including mail and supply management.

Skills

Customer service

Communication

Organizational skills

Multitasking

Tools

Microsoft Office

Multi-line phones

Job description

Trinity Terrace is a premier not‑for‑profit Life Plan Community located in the heart of Fort Worth, Texas. Our community offers a vibrant lifestyle with exceptional amenities and a full continuum of care. We are seeking a friendly and professional Receptionist to serve as the first point of contact while supporting residents, guests, and staff with a high level of customer service and care.

What You’ll Be Doing

• Receive and coordinate incoming calls while ensuring resident and visitor needs are met in a timely and efficient manner.
• Greet residents, guests, and visitors, providing information and directing them to the appropriate location or team member.
• Provide clerical and organizational support including mail, scanning, supply ordering, and maintaining files and forms inventory.
• Support residents by coordinating appointments and transportation while communicating with hospitals, vendors, and internal teams.
• Maintain confidentiality, support safety efforts, monitor environmental concerns, and perform other duties as assigned.

About You

• Prior experience in reception, clerical office work, scheduling, or a healthcare environment preferred.
• Excellent customer service, communication, and organizational skills with high attention to detail.
• Ability to demonstrate tact, professionalism, and discretion in sensitive situations.
• Experience using multi‑line phones, office equipment, and Microsoft Office programs.
• Strong ability to multitask, maintain accurate records, and interact effectively with residents, staff, and visitors.

Working at Trinity Terrace, you will enjoy the following benefits

• Medical Insurance: Choose from multiple plans for you and your dependents.
• Dental & Vision Insurance options.
• Paid Time Off (PTO): Use it as you earn it and maintain work‑life balance.
• 401(k) with Employer Match.
• Life and AD&D Insurance.
• Employee Assistance and Wellness Programs.
• Opportunities for professional growth and development.

Apply Today

If you enjoy creating a welcoming environment and thrive in a fast‑paced, service‑focused role, we encourage you to apply. Apply today and join the Trinity Terrace team!