Resident Transport & Front Desk Associate

Pacific Retirement Services, Inc.; Fort Worth, Northern (TX, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Paid Time Off

PTO+

401(k) Match

Profit Sharing

Free Meals on shift

Scholarships

PayActiv

Employee Appreciation

Resident Appreciation Bonus

Job summary

Trinity Terrace in Fort Worth, TX is seeking a Transportation & Reception Associate to provide courteous resident-facing service, manage transportation coordination, and assist with vehicle operations. The role handles guest interactions, phone duties, and safety checks while supporting overall community operations.

The position offers a Monday–Friday schedule (10am–6:30pm) with benefits including medical, dental/vision, 401(k) match, PTO, and more. Compensation starts at $16.00+ per hour, DOE.

Responsibilities

• Champion PRS culture by living our Mission, Vision, and Core Values; actively participate in departmental training and create inviting, resident‑focused experiences while engaging with residents, guests, and co‑workers in a gracious, attentive, and courteous manner.
• Provide exceptional customer service by welcoming residents, guests, and visitors; answering and directing phone calls; monitoring guest parking; coordinating transportation and security communications via radio; assisting with guest room check-ins; and contacting Security or Dining as needed to support community operations and resident needs.
• Operate vehicle wheelchair lifts safely and professionally; assist residents in and out of vehicles, load and unload walkers and wheelchairs, and maintain clean, well‑organized vehicle interiors.
• Perform minor preventive maintenance and safety checks on community vehicles, including inspecting for damage or malfunctions, maintaining emergency supplies, and completing required pre‑trip inspections.
• Provide transportation for resident appointments, errands, outings, and events according to established guidelines, responding calmly and knowledgeably to emergencies and performing other duties as assigned.

Job description

Trinity Terrace in Fort Worth, TX is seeking a Transportation & Reception Associate to provide courteous resident-facing service, manage transportation coordination, and assist with vehicle operations. The role handles guest interactions, phone duties, and safety checks while supporting overall community operations.

The position offers a Monday–Friday schedule (10am–6:30pm) with benefits including medical, dental/vision, 401(k) match, PTO, and more. Compensation starts at $16.00+ per hour, DOE.