Transportation Program Manager

Logan Mingo Area Mental; Chattaroy (WV); On-site; USD 42,000 - 65,000; Full time

Job summary

Logan Mingo Area Mental Health seeks an Transportation Program Manager to oversee the daily operations of consumer transportation. The role includes budgeting, safety oversight, scheduling, and maintenance, with responsibility for maintaining public image and confidentiality.

You will serve as the main liaison between consumers, staff, administration, and transportation vendors, including driver credentialing and regulatory compliance. Strong multitasking and problem-solving are essential.

Qualifications

• High school diploma or equivalent required.
• Motor Vehicle Registration required.
• Valid West Virginia driver's license required.

Responsibilities

• Manage all aspects of the Transportation program including finance, safety, scheduling, maintenance, and public image.
• Serve as primary point of contact between consumers, staff, administration, and transportation vendor; coordinate driver credentialing.
• Track driver violations and citations within 24 hours and report to Senior Leadership Team and CEO.
• Ensure transportation services are viable, self-sustaining, and able to cover alternative schedules when needed.
• Demonstrate excellent listening, communication, and problem-solving skills with strong multitasking ability.
• Coordinate agency routes, assign vehicles/consumers to drivers, and ensure cost-effective billing.
• Monitor mileage to prevent overage charges and oversee vehicle cleanliness and upkeep.
• Maintain contact with drivers and report critical issues to leadership.
• Maintain confidentiality regarding consumers, staff, vendor, and administration; support transportation department operations.
• Represent LMAMH as WV DOT attendee for safety, data collection, and training requirements.

Skills

Communication

Listening

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

West Virginia driver's license

Motor Vehicle Registration

Job description

This position is necessary to assure the effective and efficient daily scheduling and operations of consumer transportation. It requires a knowledge of vehicle maintenance and servicing. It also requires matters to be handled in a confidential nature.

ESSENTIAL JOB FUNCTIONS:

• Manage all aspects of the Transportation program including finance, safety, scheduling, maintenance, and public image.
• Primary point of contact between consumers, staff, administration, and transportation vendor. Designated staff person to gather, submit, and receive driver credentialing.
• Point of contact for all driver violations and citations within 24 hours of occurring. Responsible for notification of the Senior Leadership Team and Chief Executive Officer both verbally and via e-mail.
• Primary point of contact to ensure transportation services are viable and self-sustaining and able to work alternative schedules when needed.
• Excellent listening, communication, and problem solving skills are mandatory with an exceptional ability to multitask.
• Coordinate all agency routes and pickups, maintains directions, and assigns vehicles and consumers to drivers, keeping the routes cost effective and accurate for billing.
• Responsible for mileage tracking of all vehicles in order to prevent overage charges by the vehicle vendor. Oversees the cleanliness and upkeep of the vehicles.
• Primary point of contact between LMAMH and transportation vendor and insurance company.
• Maintains constant contact with drivers between pick up points as needed, reporting anything critical to the Senior Leadership Team.
• Maintains a high level of confidentiality regarding consumers, staff, vendor, and administration, performing any other duties as required for the effective functioning of the transportation department.
• Serves as the WV DOT attendee for any safety, data collection, and training requirements and provides Supervisor with ample notice of such in order to coordinate coverage of regular job duties.

MINIMUM QUALIFICATIONS:

High school diploma or equivalent required. Motor Vehicle Registration needed. Must have a valid West Virginia driver’s license.