Transportation Optimization Analyst

Ryder; Novi (MI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Job summary

Ryder is seeking a Transportation Analyst to manage Transportation Management business processes, drive cost and service improvements, and interface with customers and carriers. The role involves data analysis, reporting, and coordinating implementations to meet customer requirements.

The candidate will work with internal SMEs, prepare performance reports, and support quarterly reviews. Strong communication and analytical skills are essential for success in this position.

Qualifications

• College degree/Technical Certification in Business, Logistics, Transportation or related field.
• 2+ years in industry experience required, with knowledge of freight and Transportation Management.
• Proficiency with Excel, Word, Access and PowerPoint.

Responsibilities

• Monitor and manage KPIs; perform root cause analysis using TM systems.
• Support data processing, reporting, and customer inquiries with accuracy and timeliness.
• Interact with clients to resolve issues and coordinate implementations.
• Collaborate with internal SMEs to resolve problems and support implementations.
• Produce weekly/monthly customer metrics and performance reports.
• Prepare reports and update SCLM and SCMP as required.
• Drive continuous process improvement and monitor results.
• Measure cost and service performance; develop improvement initiatives for accounts.
• Coordinate TM procurement activities to optimize cost and service.
• Prepare for quarterly and monthly client account reviews.
• Identify and present opportunities for improvement at accounts.

Skills

Verbal and written communication

Bilingual French & English

Planning and organization

Initiative

Analytical skills

Problem solving

Interpretation of statistics

Customer service

Presentation skills

Interpersonal skills

Detail oriented

Education

College degree/Technical Certification in Business, Logistics, Transportation

Bachelor's Degree in Business, Logistics, Transportation

2+ years in industry experience

Microsoft Office Suite proficiency (Excel/Word/Access/PowerPoint)

Tools

Microsoft Office Suite

Job description

Ryder is seeking a Transportation Analyst to manage Transportation Management business processes, drive cost and service improvements, and interface with customers and carriers. The role involves data analysis, reporting, and coordinating implementations to meet customer requirements.

The candidate will work with internal SMEs, prepare performance reports, and support quarterly reviews. Strong communication and analytical skills are essential for success in this position.