Transportation Analyst

Ryder; Novi (MI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Job summary

Ryder is seeking a Transportation Analyst to manage Transportation Management business processes, drive cost and service improvements, and interface with customers and carriers. The role involves data analysis, reporting, and coordinating implementations to meet customer requirements.

The candidate will work with internal SMEs, prepare performance reports, and support quarterly reviews. Strong communication and analytical skills are essential for success in this position.

Qualifications

• College degree/Technical Certification in Business, Logistics, Transportation or related field.
• 2+ years in industry experience required, with knowledge of freight and Transportation Management.
• Proficiency with Excel, Word, Access and PowerPoint.

Responsibilities

• Monitor and manage KPIs; perform root cause analysis using TM systems.
• Support data processing, reporting, and customer inquiries with accuracy and timeliness.
• Interact with clients to resolve issues and coordinate implementations.
• Collaborate with internal SMEs to resolve problems and support implementations.
• Produce weekly/monthly customer metrics and performance reports.
• Prepare reports and update SCLM and SCMP as required.
• Drive continuous process improvement and monitor results.
• Measure cost and service performance; develop improvement initiatives for accounts.
• Coordinate TM procurement activities to optimize cost and service.
• Prepare for quarterly and monthly client account reviews.
• Identify and present opportunities for improvement at accounts.

Skills

Verbal and written communication

Bilingual French & English

Planning and organization

Initiative

Analytical skills

Problem solving

Interpretation of statistics

Customer service

Presentation skills

Interpersonal skills

Detail oriented

Education

College degree/Technical Certification in Business, Logistics, Transportation

Bachelor's Degree in Business, Logistics, Transportation

2+ years in industry experience

Microsoft Office Suite proficiency (Excel/Word/Access/PowerPoint)

Tools

Microsoft Office Suite

Job description

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Job Description

Summary

The Transportation Analyst is responsible for managing Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. This position will handle repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. The position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.

Essential Functions

• Monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems.
• Provide all support function activity including accuracy and timeliness of data processing, reporting analysis, and all other customer specific inquiries.
• Interact with clients in resolving problems and coordinating implementations.
• Cohesively work with internal SME(s) to resolve problems and/or support implementations.
• Process and distribute weekly and monthly customer metrics and develop customer performance reports.
• Prepare various reports as required or any support document needed as well as updating SCLM and SCMP.
• Initiates continuous process improvement activities and monitors results.
• Responsible to measure the transportation networks cost and service performance as well as analyze, implement, and develop improvement initiatives in support of the Account Executive.
• Coordinate the activities of TM procurement to achieve best cost/service solution network.
• Responsible for preparation in support of client quarterly and monthly account reviews.
• Evaluate, quantify and present opportunities for continuous improvement at assigned accounts.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills , Required
• Bilingual, French and English (for Quebec Locations only), Required
• Strong planning and organizational skills, Required
• Possesses a high degree of initiative, Required
• Demonstrates analytical skills, Required
• Demonstrates problem solving skills, Required
• Excellent interpretation of complex statistical data, Required
• Demonstrates customer service skills, Required
• Develops and delivers effective presentations, Required
• Excellent interpersonal skills, Required
• Detail oriented and customer focus, Required
• Possesses a high degree of initiative, Required

Qualifications

• College degree/Technical Certification in in Business, Logistics, Transportation. A combination of other education and experiences will be considered., Required
• Bachelor's Degree in Business, Logistics, Transportation, Preferred
• 2 years or more in industry related experience required, Required
• 2 years or more in experience in custom and flow of freight as well as Transportation Management, Required
• Must be computer literate and able to use the Microsoft Office Suite (Excel, Word, Access & PowerPoint required) as well as internet for work related matters Beginner, Required

Travel

• No

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Job Category

Transportation

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

50000

Maximum Pay Range

60000

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Current Employees

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