Transportation Ops Lead — Lean, Safety & CX

Amazon; Prince George (VA); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon.com Services LLC is seeking a Transportation Area Manager to oversee operations, lead a team of associates, and drive safety, quality, and on-time delivery. The role focuses on achieving customer-centric metrics and implementing standard work with strong leadership across shifts.

The position requires 2+ years in people management, a relevant degree or equivalent experience, and a flexible schedule including weekends or nights.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Collaborate with site leadership on quality and Customer Experience metrics, including root cause analysis of problem areas.
• Streamline logistics in the operation through the implementation of standard work and team leadership.
• Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives and Lean tools.

Skills

Employee management

Performance management

Leadership

Customer service

Communication

Interpersonal skills

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC is seeking a Transportation Area Manager to oversee operations, lead a team of associates, and drive safety, quality, and on-time delivery. The role focuses on achieving customer-centric metrics and implementing standard work with strong leadership across shifts.

The position requires 2+ years in people management, a relevant degree or equivalent experience, and a flexible schedule including weekends or nights.