Transportation Operations Leader: Lean, Safety & CX

Amazon Inc.; Hazle Township (PA); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon.com Services LLC is hiring Transportation Area Managers to oversee and optimize operations across sites. You will lead hourly teams, drive safety, quality, and customer delivery commitments, and collaborate with leadership to improve processes.

Responsibilities include implementing standard work, mentoring staff, and delivering Lean-driven improvements. A strong background in people management and a flexible schedule is valued, with competitive compensation and comprehensive benefits.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Ability to work a flexible schedule, including weekends, nights, or holidays.
• Preferred: Lean, Kaizen, or Six Sigma experience.

Responsibilities

• Collaborate with site leadership on quality and Customer Experience metrics, including root cause analysis.
• Streamline logistics in the operation through standard work and team leadership.
• Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives and Lean tools.

Skills

People management

Team leadership

Lean / Kaizen

Customer service

Communication

Process improvement

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC is hiring Transportation Area Managers to oversee and optimize operations across sites. You will lead hourly teams, drive safety, quality, and customer delivery commitments, and collaborate with leadership to improve processes.

Responsibilities include implementing standard work, mentoring staff, and delivering Lean-driven improvements. A strong background in people management and a flexible schedule is valued, with competitive compensation and comprehensive benefits.