Transportation Ops Lead: Lean, Safety & CX

Amazon Inc.; Salem (OR); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon.com Services LLC is hiring for a Transportation Area Manager to oversee teams delivering customer orders. You will drive safety, quality, productivity, and customer delivery promises while leading change at speed.

Build trained teams, mentor hourly staff, and ensure efficient, compliant operations. The role emphasizes Lean techniques, cross-functional collaboration, and a strong focus on customer experience in a fast-paced environment.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Collaborate with site leadership on quality and Customer Experience metrics, including root cause analysis of problem areas.
• Streamline logistics in the operation through the implementation of standard work and team leadership.
• Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives and Lean tools.

Skills

Employee management

Performance management

Leadership

Customer service

Education

Bachelor's degree or equivalent

Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics

Job description

Amazon.com Services LLC is hiring for a Transportation Area Manager to oversee teams delivering customer orders. You will drive safety, quality, productivity, and customer delivery promises while leading change at speed.

Build trained teams, mentor hourly staff, and ensure efficient, compliant operations. The role emphasizes Lean techniques, cross-functional collaboration, and a strong focus on customer experience in a fast-paced environment.