Transportation Ops Admin & Dispatch Coordinator

Kelly Services; Washington; On-site; USD 30,000 - 33,000; Full time

Job summary

Kelly® is hiring an Administrative Coordinator to support transportation operations for a client in Kent, WA. This role provides administrative and dispatch support in a fast-paced freight environment, assisting with scheduling, tracking, billing, documentation, and communication between drivers, service centers, and internal teams.

The ideal candidate will have strong organizational skills, excellent communication abilities, and the ability to manage multiple priorities while working in a

Qualifications

• High School Diploma or GED (or equivalent).
• Strong customer service and written/oral communication skills.
• Proficiency with Microsoft Word and Excel.
• Ability to work independently and as part of a team; manage multiple priorities.

Responsibilities

• Create freight manifest lists using applicable coding.
• Assist dispatchers with assigning pickup and delivery drivers for local and road delivery activities.
• Maintain city dispatch sheets and communicate driver updates regarding pickup and delivery issues.
• Support dispatch operations as needed.
• Handle scheduling, tracking, tracing, and billing activities.
• Assist with coordinating Line Haul drivers through computer systems and phone communication with service centers.
• Support timely freight movement while meeting service standards.
• Communicate with Line Haul Supervisors, Operations Planners, Service Center personnel, Operations leadership, and drivers.
• Assist with Line Haul activities and dispatch planning.
• Support dispatch planning to meet cost and service goals.
• Maintain shipment counts and verify against bills of lading, documenting discrepancies.
• Investigate and resolve overages, shortages, and damaged freight issues, including hazardous materials when applicable.
• Prepare paperwork and assist with repacking OS&D freight.
• Maintain accurate records and reporting for OS&D issues.
• Maintain a clean and organized OS&D area.
• Provide guidance to less experienced staff and assist with training.

Skills

Customer service

Verbal & written communication

Organizational skills

Multitasking

Teamwork

Microsoft Word

Excel

Problem solving

Education

High School Diploma or GED

Tools

AS400

Job description

Kelly® is hiring an Administrative Coordinator to support transportation operations for a client in Kent, WA. This role provides administrative and dispatch support in a fast-paced freight environment, assisting with scheduling, tracking, billing, documentation, and communication between drivers, service centers, and internal teams.

The ideal candidate will have strong organizational skills, excellent communication abilities, and the ability to manage multiple priorities while working in a