Transportation Operations Specialist

FIRST MANAGEMENT SERVICES LLC; Texas; Hybrid; USD 55,000 - 65,000; Full time

Job summary

First Student seeks a motivated operations professional to support onboarding transportation partners, manage daily trips, and assist parents and districts with their needs. You will drive day-to-day operations, build new client relationships, and participate in proposals and negotiations.

The role involves coordinating staff equipment, ensuring compliance, and sustaining high service levels while collaborating with internal teams to improve efficiency and safety.

Qualifications

• Proven ability to communicate effectively with parents, districts, and partners.
• Strong customer service mindset and problem solving.
• Ability to manage multiple tasks, onboarding, and relationship development.

Responsibilities

• Assist in onboarding transportation partners and managing daily trips.
• Coordinate with parents and districts to address needs and ensure service quality.
• Support proposals and negotiations with customers and partners.
• Oversee driver and transportation partner pool and vehicle maintenance coordination.
• Develop and implement reports and programs to improve service productivity and reduce costs.

Skills

Communication skills

English proficiency

Customer service

Job description

First Student seeks a motivated operations professional to support onboarding transportation partners, manage daily trips, and assist parents and districts with their needs. You will drive day-to-day operations, build new client relationships, and participate in proposals and negotiations.

The role involves coordinating staff equipment, ensuring compliance, and sustaining high service levels while collaborating with internal teams to improve efficiency and safety.