Transportation Operations Supervisor - Assistant Manager

First Student, Inc.; White Bear Lake (MN); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Career growth

Positive environment

Early wage access

Rewards program

Job summary

First Student, Inc. is seeking an Assistant Transportation Manager to support the Contractual Manager in supervising daily operations, monitoring performance, and resolving safety concerns.

The role emphasizes on-time route coverage, driver engagement, and issue resolution across a large North American operation. Ideal candidates possess 3–5 years in transportation, 2–3 years in supervision, and strong MS Office skills.

Qualifications

• 3–5 years of transportation experience.
• 2–3 years in a supervisory role.
• Proficient with Word, Excel, Outlook.
• Ability to prioritize and manage time effectively.

Responsibilities

• Ensure home-to-school routes are covered on time.
• Interface with drivers on concerns and performance.
• Investigate client complaints and coordinate resolutions.
• Achieve on-time performance goals.
• Monitor driver safety and IP contacts with drivers.
• Assist Contractual Manager with review of union grievances.
• Ensure dispatch assigns spare drivers and buses for on-time coverage.
• Audit athletic trip invoices based on company guidelines.

Skills

Transportation experience

Supervisory experience

MS Word/Excel/Outlook

Safety and compliance mindset

Education

High school diploma or equivalent

Job description

First Student, Inc. is seeking an Assistant Transportation Manager to support the Contractual Manager in supervising daily operations, monitoring performance, and resolving safety concerns.

The role emphasizes on-time route coverage, driver engagement, and issue resolution across a large North American operation. Ideal candidates possess 3–5 years in transportation, 2–3 years in supervision, and strong MS Office skills.