Transportation Operations Specialist

First Student; Austin (TX); On-site; USD 55,000 - 65,000; Full time

Job summary

First Student is seeking a transportation operations professional to support onboarding of transportation partners and manage daily trips for students and districts. The role involves coordinating with parents and districts, handling day-to-day client needs, and pursuing new business opportunities with existing and new customers.

Responsibilities include overseeing driver and partner relationships, ensuring compliance, and contributing to route planning and reporting.

Qualifications

• Experience in transportation or operations is preferred.
• Strong communication and organizational skills.
• Ability to learn and implement policies and procedures.

Responsibilities

• Assist in onboarding transportation partners and managing daily trips for customers.
• Daily customer management including onboarding new clients, retention, and development.
• Assist in capturing new business opportunities and coordinating proposals with internal teams.

Skills

Customer management

Negotiation

Relationship development

Route planning

Job description

First Student is seeking a transportation operations professional to support onboarding of transportation partners and manage daily trips for students and districts. The role involves coordinating with parents and districts, handling day-to-day client needs, and pursuing new business opportunities with existing and new customers.

Responsibilities include overseeing driver and partner relationships, ensuring compliance, and contributing to route planning and reporting.