Transportation Operations Manager II

jbhunt; St. Louis (MO); On-site; USD 70,000 - 110,000; Full time

Job summary

J.B. Hunt in Missouri is seeking a Transportation Manager II to lead driver supervision and ensure safe, on-time freight movements. You will plan routes,assign loads, monitor performance and maintain strong driver and customer relationships.

This role requires flexibility across day, night, and weekend shifts, adherence to DOT regulations, payroll tasks, maintenance coordination, and proactive problem solving to keep operations profitable.

Qualifications

• High School Diploma/GED with 2-3 years in transportation/logistics or equivalent military experience
• Ability to work across multiple shifts including nights and/or weekends
• Strong communication and relationship-building skills
• Proven ability to analyze situations and make informed decisions
• Proficiency with Microsoft Office suite (Excel, Word, PowerPoint, Outlook)
• Ability to manage multiple priorities and travel to customer locations

Responsibilities

• Build and maintain positive relationships with drivers and safety to minimize turnover and maximize ongoing productivity
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability
• Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third-party (customer) systems
• Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure key performance indicators, and create, maintain, and present customer-specific reporting and financial analysis through face-to-face and/or virtual interactions at customer locations
• Manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market
• Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documenting, resolving pay issues, invoicing, and/or creating operational or financial reports
• Manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinate with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required)
• Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on-call
• Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met
• Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road

Skills

Strong professional communication

Relationship building

Customer relationship management

Analytical decision making

MS Office proficiency

Multi-tasking

Travel to accounts

Adaptability

Account management

Education

High School Diploma/GED

Bachelor's degree in Business Administration/Logistics/Supply Chain

Tools

MS Office (Excel, Word, PowerPoint, Outlook)

Job description

J.B. Hunt in Missouri is seeking a Transportation Manager II to lead driver supervision and ensure safe, on-time freight movements. You will plan routes,assign loads, monitor performance and maintain strong driver and customer relationships.

This role requires flexibility across day, night, and weekend shifts, adherence to DOT regulations, payroll tasks, maintenance coordination, and proactive problem solving to keep operations profitable.