Transportation Operations Leader — Dedicated Accounts

Xpresstechfreight; Duncan, Northern (OK, KY); Hybrid; USD 56,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401k with Employer Matching

Paid Time Off

Job summary

U.S. Xpress in Duncan, OK is seeking a Manager, I Transportation to lead a dedicated account with 1-50 trucks/drivers. You will supervise drivers and office staff, ensure on-time service, and optimize profitability.

The role requires a bachelor’s degree, 5 years logistics, 3 years leadership, strong communication, and proficiency with Excel. Rotational on-call nights/weekends and close collaboration with billing and other teams are expected.

Qualifications

• Bachelor degree in related field or equivalent experience.
• Minimum of 5 years' experience in logistics.
• Minimum of 3 years of leadership experience; coaching for higher performance preferred.

Responsibilities

• Provide superior customer service and on-time service for a dedicated account.
• Manage drivers and office staff and ensure company policies are followed.
• Ensure fleet maintenance programs are current on tractors and trailers.
• Develop trust and integrity with the customer.
• Maintain weekly service reports and coordinate with billing and other departments.
• Review credit and aging reports to improve cash flow.
• Ensure equipment and drivers meet customer demands.
• Handle on-call duty nights/weekends as required.

Skills

Interpersonal skills

Advanced Excel

Analytical thinking

DOT hours of service knowledge

Initiative & assertiveness

Education

Bachelor's degree in related field

Tools

Microsoft Office (Excel)

Company-specific applications

Job description

U.S. Xpress in Duncan, OK is seeking a Manager, I Transportation to lead a dedicated account with 1-50 trucks/drivers. You will supervise drivers and office staff, ensure on-time service, and optimize profitability.

The role requires a bachelor’s degree, 5 years logistics, 3 years leadership, strong communication, and proficiency with Excel. Rotational on-call nights/weekends and close collaboration with billing and other teams are expected.