Transportation Operations Manager - Duncan, OK

Xpresstechfreight; Duncan (OK); On-site; USD 56,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401k with Employer Matching

Employee Stock Purchase Plan

Paid Parental Leave

Short Term Incentive Program

Employee Assistance Program

Pet Insurance

Job summary

U.S. Xpress in Duncan, OK is seeking a Manager, Transportation to supervise a defined dedicated account with approximately 1–50 trucks and/or drivers.

The role will be onsite with standard hours, and involves overseeing driver, office, and customer related issues to partner with the customer and USX for service excellence. You will manage all aspects from payroll to home time, ensure fleet maintenance, monitor service levels, and coordinate with other departments (billing, etc.) to maximize

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Minimum 5 years’ experience in logistics.
• Minimum 3 years leadership experience; coaching for higher performance preferred.
• Strong communication and interpersonal skills; ability to influence at a senior level.

Responsibilities

• Supervise a defined dedicated account with 1–50 trucks and/or drivers; onsite or at a customer/USX location.
• Ensure on-time service, profitability, and partnership with customer and USX.
• Manage payroll, home time, terminations, and ensure policy adherence.
• Maintain fleet maintenance programs for tractors and trailers.
• Coordinate with departments (billing, etc.) to ensure smooth operation.
• Lead document control for the account and monitor credit and aging reports.
• Handle off-site on-call duties, nights and weekends as required.

Education

Bachelor's degree in related field

Tools

Microsoft Office Suite

Job description

Manager, I Transportation
FD DUNCAN OK
Mon-Thurs 0800-1700, Fri 0600-1500
Position open to remote: No
Grade: ES12
Compensation Range: 56000-70000

Who We Are:

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Why U.S. Xpress?

Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit‑sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out‑of‑the‑box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

What You’ll Do:

Responsible for providing superior customerservice, on-time service delivery and maximizing the profitability for a defined dedicated account with approximately 1-50 trucks and/or 1-50 drivers; position can be located either onsite at a customer’s or USX designated location. This includes driver, office and customer related issues. Creates a sense of partnership between the customer and USX.
Manages all aspects (e.g., resolving complaints, reviews, payroll, home time, terminations) related to drivers and office employees and ensure all company policies & procedures are adhered to.
Ensures all fleet maintenance programs are current on tractors and trailers.
Develops a sense of trust and integrity with the customer.
Accounts for all shipments via a weekly service report.
Actively engages with necessary USX departments (e.g. billing, etc.) to ensure smooth operation for the dedicated account.
Reviews all credit collection and aging reports to increase cash flow.
Ensures equipment and drivers are in place to provide on‑time service and meet the demands of the customer.
Analyzes volume figures to forecast surges in business.
Manages all aspects of document control as is relates to the account.
Seek appropriate guidance from leadership on matters that could negatively impact USX financially.
Rotational off‑site on‑call duty, nights/weekends.

What We’re Looking For:

Education
Bachelor degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested.

Experience
Minimum of 5 years’ experience in logistics.
Minimum of 3 year leadership experience required; coaching for higher performance experience preferred.
Understanding of the distribution process required for success.

Skills/Certifications
Proficient interpersonal and communication (verbal and written) skills required; ability to exchange information effectively and tactfully, strong diplomacy skills to guide, influence and convince others (colleagues / customers), interactive listening in order to negotiate with others, often at a senior level.
Advanced computer skills required; experience with Microsoft Office (specifically Excel), Internet and applicable company specific applications.
Excellent analytical skills; able to think “outside the box.”
Knowledge of regulations impacting daily operations (DOT hours of service).
Taking initiative and assertiveness skills.

Work Environment / Physical Requirements – Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.

NA