Transportation Operations Lead

Zoomcar

Omaha (NE)

On-site

USD 75,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision

401(k)

Holidays

Wellness

Vacation

Job summary

Zūm Services, Inc. is seeking an experienced Operations Supervisor for our Omaha, NE location. You will oversee transportation operations, supervise frontline teams, and drive performance while ensuring safety and compliance.

You will collaborate with leadership to optimize staffing, routes, and service quality, coaching staff and resolving issues to meet customer expectations. A hands-on leader focused on continuous improvement is ideal.

Qualifications

2+ years of experience maintaining client relationships and managing accounts in an operational setting
2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced settings
2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation or logistics

Responsibilities

Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination
Monitor and analyze operational KPIs using the company's IT infrastructure, implementing corrective actions to exceed targets
Directly supervise and coach staff, providing guidance and professional development
Build a culture of accountability and continuous improvement through regular one-on-ones and performance reviews
Ensure safety, compliance, and customer service excellence across operations