Transportation Operations & Dispatch Lead

Heniff Transportation Systems; St. Louis (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Generous vacation time

Company paid holidays

401(k) and Roth with employer matching

Short and long-term disability

Job summary

Heniff Transportation Systems is seeking an Transportation Manager to oversee all transportation activities at an ISO Depot, driving business growth and customer satisfaction. The role involves supervising Driver Managers, dispatching, load planning, and ensuring DOT/OSHA compliance.

You will build strong customer relationships, coordinate with yard, shop, and wash leadership, and recruit and develop staff to meet performance targets. A flexible schedule and on-call availability are required.

Qualifications

• Proven ability to motivate, develop, and mentor staff to optimize performance.
• Strong organizational and analytical skills are required.
• Solid communication skills and attention to detail are essential.
• Ability to work effectively with all levels of the organization.
• Flexibility and adaptability in a fast-paced environment.
• Strong customer service orientation to meet deadlines and needs.
• Proven proactive and motivated attitude with focus on improvement.
• Willingness to work weekends/holidays and be on call as needed.

Responsibilities

• Supervise Driver Managers including ensuring accurate and efficient dispatching and load planning.
• Develop relationships with customers, coordinate activities, resolve issues, and solicit work.
• Monitor and train staff for consistent and efficient processes including proper dispatching.
• Coordinate with yard, shop, and wash leadership to ensure timely execution of activities.
• Ensure chassis and tractors are current with servicing and inspections.
• Recruiting, hiring, termination of drivers and terminal staff.
• Manage dispatch to identify resource and training needs.
• Enforce safety rules per company and government regulations (DOT/OSHA).
• Treat internal and external customers with courtesy and sound judgment.
• Communicate with Sales on potential new customer opportunities.
• Perform other duties as assigned by Depot Manager.

Skills

Leadership

Staff mentoring

Organizational skills

Communication skills

Adaptability

Customer service orientation

Problem solving

Weekend/holiday readiness

On-call readiness

Education

High school diploma or GED

Job description

Heniff Transportation Systems is seeking an Transportation Manager to oversee all transportation activities at an ISO Depot, driving business growth and customer satisfaction. The role involves supervising Driver Managers, dispatching, load planning, and ensuring DOT/OSHA compliance.

You will build strong customer relationships, coordinate with yard, shop, and wash leadership, and recruit and develop staff to meet performance targets. A flexible schedule and on-call availability are required.