Driver Dispatch & Operations Lead

Heniff Transportation Systems, LLC; Pasadena (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Vacation time

Paid holidays

401(k) with match

Disability insurance

Life insurance

EAP

Employee discounts

Travel assistance

Job summary

Heniff Transportation Systems, LLC is seeking a Driver Manager/Dispatcher to coordinate driver assignments and ensure safe, efficient operation. The role involves maintaining driver and customer relations, dispatch accuracy, and compliance with DOT/OSHA rules in a fast-paced environment.

Ideal candidates bring an Associate’s Degree or equivalent, 5+ years of related experience, and proficiency with TMW and PeopleNet systems.

Qualifications

• Associate’s Degree or equivalent work experience.
• Proficiency with Microsoft Word, Outlook, Excel, etc.
• Minimum 5 years of related experience.
• Familiarity with DOT and OSHA regulations.
• Some travel to corporate office and other locations.
• Willingness to work a flexible schedule.
• Valid driver’s license and ability to meet company driving requirements.

Responsibilities

• Develop and maintain professional relationships with drivers and customers.
• Communicate with customers to ensure a high level of service.
• Maximize driver availability to fully utilize equipment and maximize revenue.
• Review dispatch sheets and driver assignments for proper load dispatch.
• Enter load information into the TMW system and prepare Delivery Receipts.
• Provide drivers with all pertinent information for scheduled loads.
• Review Hours of Service logs and update available hours in the system.
• Ensure compliance with safety rules (DOT/OSHA) and company policies.
• Report to terminal management and assist with reports as directed.
• Address concerns from employees and customers and prevent waste or lost time.

Skills

Strong communication

Flexible schedule

Customer service

Problem solving

Attention to detail

English proficiency

Education

Associate’s Degree or equivalent

Tools

TMW

PeopleNet

Microsoft Word

Microsoft Excel

Outlook

Job description

Heniff Transportation Systems, LLC is seeking a Driver Manager/Dispatcher to coordinate driver assignments and ensure safe, efficient operation. The role involves maintaining driver and customer relations, dispatch accuracy, and compliance with DOT/OSHA rules in a fast-paced environment.

Ideal candidates bring an Associate’s Degree or equivalent, 5+ years of related experience, and proficiency with TMW and PeopleNet systems.