Transportation Operations & Data-Entry Specialist

WOW Logistics Company, LLC; Neenah (WI); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Incentive pay based on role

Tuition reimbursement

Health insurance

Paid vacation

Employee recognition programs

Job summary

WOW Logistics Company, LLC is seeking a Logistics Support Specialist to provide administrative support to the transportation team. You will enter load information into the TMS, monitor shipment statuses, and communicate with carriers to ensure load visibility and proactive issue resolution.

Responsibilities include generating daily load lists, scheduling pickups, verifying details, tendering loads, and maintaining accurate records.

Qualifications

• High school diploma or equivalent required.
• Prior experience in a support or administrative role preferred.
• Strong attention to detail and data entry accuracy.

Responsibilities

• Generate and email the daily available load list to carrier network.
• Create loads in the TMS.
• Schedule pick-up and delivery appointments through scheduling portals, phone calls, and email.
• Verify accuracy of shipment details including pickup/delivery appointments, rates, commodities, equipment requirements, temperature requirements and special instructions.
• Enter carrier and customer pricing and tender loads to assigned carriers.
• Update shipment records and maintain load and rate documentation throughout the load lifecycle.
• Execute load status checks through email, texting, or phone calls.
• Update status of loads in TMS and other customer systems to maintain visibility.
• Escalate scheduling, order discrepancies, or carrier service failures to appropriate team members.
• Gather and enter carrier tracking information daily.
• Collaborate with Transportation Coordinators to provide administrative support as needed.
• Create and maintain high level of satisfaction with all customers and carriers.

Skills

Phone calls

Data entry

Attention to detail

Communication skills

Education

High School Diploma or Equivalent

Tools

Word

Excel

Outlook

Job description

WOW Logistics Company, LLC is seeking a Logistics Support Specialist to provide administrative support to the transportation team. You will enter load information into the TMS, monitor shipment statuses, and communicate with carriers to ensure load visibility and proactive issue resolution.

Responsibilities include generating daily load lists, scheduling pickups, verifying details, tendering loads, and maintaining accurate records.