Transportation Operations Coordinator

House-Hasson Hardware Company; Knoxville (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company 
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Paid time off and paid holidays

Company-paid life insurance

Employee merchandise discounts

Employee referral bonus opportunities

Employee Assistance Program

Job summary

House-Hasson Hardware Company is seeking an organized Transportation Coordinator to support the daily operations of our transportation and delivery teams in Knoxville, TN. You will coordinate delivery schedules, communicate with drivers and internal departments, and maintain transportation records to ensure on-time, accurate deliveries.

You'll work with warehouse, shipping, customer service and management, track KPIs, assist with route planning, and help ensure DOT compliance and safety

Qualifications

• High school diploma or GED required; associate degree preferred.
• Two+ years in transportation, dispatching, logistics, distribution or related role preferred.
• Experience with commercial drivers, delivery scheduling, fleet operations, or warehouse distribution is a plus.

Responsibilities

• Coordinate and monitor daily delivery schedules, routes, and transportation activities.
• Communicate with drivers regarding schedules, route changes, delays, and other delivery-related needs.
• Work closely with warehouse, shipping, customer service, and other departments to coordinate deliveries.
• Track delivery progress and communicate delays or scheduling changes.
• Assist with route planning and scheduling to improve efficiency and use transportation resources effectively.
• Maintain accurate delivery, mileage, fuel, and other transportation records.
• Assist with coordinating vehicle maintenance, repairs, and inspections.
• Follow up on delivery discrepancies, customer concerns, and transportation-related issues.
• Support compliance with DOT requirements, company safety policies, and transportation procedures.
• Review driver documentation, vehicle inspection reports, and other required records.
• Prepare transportation reports and track key performance indicators (KPIs).
• Identify opportunities to improve transportation processes, communication, and service.
• Provide administrative and operational support to the Transportation Manager and transportation team.
• Assist with additional transportation responsibilities as business needs change.

Skills

Organizational skills

Time management

Communication

Customer service

Excel

Outlook

Word

TMS

Education

High school diploma or GED

Associate degree in Logistics/Supply Chain/Business Admin or related field

Tools

TMS software

Routing software

Microsoft Office

Job description

House-Hasson Hardware Company is seeking an organized Transportation Coordinator to support the daily operations of our transportation and delivery teams in Knoxville, TN. You will coordinate delivery schedules, communicate with drivers and internal departments, and maintain transportation records to ensure on-time, accurate deliveries.

You'll work with warehouse, shipping, customer service and management, track KPIs, assist with route planning, and help ensure DOT compliance and safety