Dispatch

Meridian Waste; Knoxville (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

Meridian Waste is seeking a Dispatcher in Knoxville, Tennessee, responsible for coordinating the utilization of drivers, trucks, and containers to maximize productivity and provide efficient service to customers.

The successful candidate will ensure the effective routing of vehicles and interact courteously with customers, contributing to excellent service standards in the solid waste industry.

Qualifications

• Proven experience as a dispatcher or in a similar role.
• Experience in customer service preferred.
• Ability to complete projects and assignments with minimal direction.

Responsibilities

• Coordinate utilization of drivers, trucks, and containers.
• Ensure maximum productivity by efficient routing.
• Interact courteously with customers.

Skills

Dispatcher experience

Customer service

Microsoft Office skills

Strong organizational skills

Teamwork

Education

Associate’s Degree

Job description

Job Details

Job Location: Knoxville Hauling – Knoxville, TN 37924

Summary

The Dispatcher is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers.

Essential Duties and Responsibilities

• Create and maximize capacity by ensuring productive use of all assets, equipment and drivers.
• Ensure maximum productivity by achieving or exceeding Company‑established goals by successfully routing vehicles.
• Assign loads to drivers based on designated routes and driver location.
• Prepare, update, dispense and close the daily route schedule.
• Gather and maintain route sheet documentation for pick‑ups (scheduled, missed, extra pick ups), route completions and driver locations.
• Ensure route completion via the driver check‑in process.
• Close prior day routes by 10 a.m. (local time) within the Soft‑Pak operating system.
• Courteously interact with customers, as required.
• Report driver performance issues or concerns to appropriate management for resolution.
• Follow and comply with all safety policies.
• Additional duties as assigned.

Qualifications

• Associate’s Degree preferred.
• Proven experience as a dispatcher or in a similar role.
• Experience in customer service preferred.
• Microsoft Office skills.
• Experience in the Solid Waste Industry preferred.
• Strong organizational skills and ability to work in a high‑volume, fast‑paced environment.
• Ability to work effectively and efficiently within a team environment.
• Ability to complete projects and assignments with minimal direction from leadership.

Physical Demands

Light lifting (20–25 pounds), office environment.

Work Environment

Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.

Travel: As required for position.

In addition to the above, the performance of other related duties may be required.