Transportation Operations Clerk — Dispatch & Fleet Support

National DCP, LLC; Phoenix (AZ); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Paid holidays

Employee discounts

Job summary

National DCP, LLC (NDCP) is hiring a Transportation Operations Clerk in Phoenix, AZ. The role supports dispatch performance through check-in/check-out coordination and communicates with management on delivery-related administrative duties.

NDCP, a $3 billion supply chain leader serving 10,000 Dunkin locations, offers competitive hourly pay, comprehensive benefits, PTO, holidays, and opportunities for growth across departments.

Qualifications

• High School Diploma or equivalent required.
• 1+ years of experience in an office/operation setting.
• Strong oral and written communications skills.
• Ability to interact well with employees and customers.
• PC literate with advanced-level Excel skills.
• Strong attention to detail.
• DOT and Hours of Service knowledge a plus.

Responsibilities

• Coordinate and document driver performance during check-in/check-out in dispatch.
• Assist in dispatch of delivery and shuttle routes.
• Track status of routes, vehicles and equipment.
• React to breakdowns, accidents, and driver call-ins.
• Manage driver check-in/check-out processes and sign-out.
• Review Control Tower trips from driver on-board computer.
• Report non-compliance with Hours of Service.Track over/under hours for route drivers.
• Track and update driver compliance documents.
• Provide transportation and warehouse support as necessary.

Skills

Strong written communications

Strong oral communications

Attention to detail

DOT Hours of Service knowledge

Excel advanced

Education

High School Diploma or equivalent

Tools

Excel

Job description

National DCP, LLC (NDCP) is hiring a Transportation Operations Clerk in Phoenix, AZ. The role supports dispatch performance through check-in/check-out coordination and communicates with management on delivery-related administrative duties.

NDCP, a $3 billion supply chain leader serving 10,000 Dunkin locations, offers competitive hourly pay, comprehensive benefits, PTO, holidays, and opportunities for growth across departments.