Transportation Operations Clerk: Dispatch & Driver Support

National DCP, LLC.; Phoenix (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly pay

Full benefits: medical, dental, vision

401(k) with match

Paid time off and holidays

Employee discounts

Career advancement opportunities

Job summary

National DCP, LLC. in Phoenix, AZ, is seeking an Operations Clerk - Transportation to support dispatch operations at our distribution center for Dunkin' restaurants. You will coordinate and document driver performance during check-in/check-out and assist with daily administrative duties related to deliveries.

The role requires strong Excel skills, attention to detail, and solid communication abilities. A 1+ year experience in office/operations is preferred, with full-time hours Monday through

Qualifications

• High School Diploma or equivalent required.
• 1+ years of experience in an office/operation setting.
• Strong oral and written communications skills.
• Ability to interact well with employees and customers.
• PC literate with advanced-level Excel skills.
• Strong attention to detail.
• DOT and Hours of Service knowledge a plus.

Responsibilities

• Support dispatch operation at distribution center and related hubs ensuring all routes are monitored and completed.
• Assist in dispatch of Delivery Routes and Shuttle Routes.
• Track status of routes, vehicles and equipment.
• React to breakdowns, accidents, and driver call-ins.
• Manage driver check-in to address overages, shortages and damages and driver sign-out.
• Review Control Tower trips from driver on-board computer.
• Report non-compliance with DOT Hours of Service.
• Track over/under hours for route drivers.
• Track and update driver compliance documents as needed.
• Provide Transportation and Warehouse support as necessary.

Skills

Communication skills

Excel skills

Attention to detail

Interpersonal skills

Education

High School Diploma or equivalent

Job description

National DCP, LLC. in Phoenix, AZ, is seeking an Operations Clerk - Transportation to support dispatch operations at our distribution center for Dunkin' restaurants. You will coordinate and document driver performance during check-in/check-out and assist with daily administrative duties related to deliveries.

The role requires strong Excel skills, attention to detail, and solid communication abilities. A 1+ year experience in office/operations is preferred, with full-time hours Monday through