Transportation Supervisor II

National DCP, LLC; Greensboro (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA / HSA

Life insurance

AD&D

Disability insurance

401(k) with company match

Paid time off

Holidays

Tuition discount

Employee assistance program

Discount programs

Job summary

National DCP, LLC is seeking a Transportation Supervisor II for our Greensboro, NC operation. The role oversees a team of route drivers, coaching on safety and service while ensuring on-time deliveries and regulatory compliance.

Responsibilities include scheduling, fleet management, and problem-solving with Dunkin’ stores and the distribution center. The ideal candidate has CDL A, 2+ years supervisory experience, and strong knowledge of FMCSA and OSHA standards.

Qualifications

• High School Diploma or equivalent required.
• CDL Class A License and active DOT Medical Card required.
• 3 to 5 years' experience managing a high-volume delivery route; preferably food delivery experience.
• Minimum of 2 years of supervisory experience in a transportation-related role within the quick service restaurant industry.
• Strong understanding of the Federal Motor Carrier Rules and Regulations.
• Knowledge of related OSHA standards and regulations.
• Proficient in Microsoft Office software, including Outlook, Word, and Excel.
• SAP experience preferred.
• On Board Computer System Experience required.
• Prior experience with routing software. Appian preferred.
• Excellent verbal and written communication skills.
• Strong leadership and decision-making capabilities required.
• Excellent interpersonal and collaboration skills required.
• Willing and able to work flexible/extended work schedules as needed.

Responsibilities

• Direct and coordinate a team of route drivers to ensure maximum performance in delivery, cost efficiency, service, safety and customer relations.
• Coach drivers on safety, driving, and customer service skills.
• Monitor driver performance weekly using PeopleNet and counsel on performance issues.
• Supervise assigned Lead Drivers.
• Coordinate with stores and distribution center to solve delivery issues.
• Enforce company policies and DOT/FMCSA regulations.
• Assist scheduler with driver weekly schedules and time off requests.
• Orientate and develop new drivers.
• Support driver performance metrics and incentives program.
• Manage fleet utilization and vehicle/equipment status.
• Ensure compliance with DOT hours of service.
• Respond to breakdowns and accidents in a timely manner.
• Oversee hub locations and travel to assess routes and drivers.

Skills

Leadership

Communication

Driver coaching

Route planning

Safety compliance

DOT regulations knowledge

Microsoft Office

SAP experience

Education

High School Diploma or equivalent

CDL Class A license and DOT Medical Card

3–5 years managing high-volume delivery route

2+ years supervisory experience in transportation

FMCSA regulations understanding

OSHA standards knowledge

Tools

PeopleNet

Appian

Routing software

Penske/Ryder systems

Job description

• Flexibility to work alternating Saturdays
• Shift: 1:00 a.m. – 10:00 a.m.

Overview

Transportation Supervisor ll

Location: Greensboro, NC

Schedule

• Monday–Friday
• Flexibility to work alternating Saturdays
• Shift: 1:00 a.m. – 10:00 a.m.

We Offer a Competitive Compensation Package, Including Bonus Potential

Take your career to the next level with NDCP!

Company Overview

National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team . We’re a $3 billion supply chain leader supporting over 10,000 Dunkin’ restaurants across the U.S. Our team powers one of the most recognized quick-service brands through innovative logistics , reliable service, and high-quality product distribution. Known for delivering real value and operational excellence, NDCP is at the forefront of supply chain management—and we’re looking for passionate individuals to help us keep moving forward.

Position Overview

The Transportation Supervisor supports transportation operations of the assigned distribution center in the training and coaching of Drivers and Delivery Assistants. Responsible for ensuring safe, legal, cost-efficient, and on-time delivery of freight to member stores.

Why Work With Us?

At NDCP, your work matters. We offer a collaborative, people-first environment where your ideas are heard and your growth is supported. From competitive pay and full benefits to career advancement opportunities, we invest in your success—because when you thrive, so do we. Join us and take the next step in a meaningful, rewarding career

Benefits

Benefits you can count on:

NationalDCP offers a robust benefits suite check out our career page for our full list of benefits

• Medical, dental & vision insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Company paid life, AD&D, short and long term disability
• 401(k) retirement plan with company match
• Paid Time Off (vacation, sick, discretionary) & paid holidays and more!
• Additional benefits: employee assistance programs, discount programs, tuition discount program , and more!

Responsibilities

• Responsible for the direction and coordination of assigned team of route drivers to ensure maximum performance relative to product delivery, cost efficient equipment utilization, service, safety and good customer relations.
• Creates a team-oriented environment by developing and coaching Drivers on safety, driving and customer service skills.
• Monitors Driver performance weekly through PeopleNet. Counsels Drivers on performance issues and areas for improvement.
• Supervises assigned Lead Drivers.
• Works with Dunkin’ Stores and Distribution Center (as a liaison) in problem solving delivery issues.
• Administers progressive discipline when required.
• Enforces all company polices, DOT and FMCSA regulations.
• Assists Operations Scheduler with driver’s weekly schedules, vacations, and time off requests.
• Orientates and develops new drivers.
• Assists in compiling, monitoring, managing, and implementing the driver performance metrics and incentive program if applicable.
• Manage fleet utilization, tracking status of vehicle/equipment, monitoring equipment on Out of Service report and working with Penske/Ryder as needed.
• Ensures compliance with DOT hours of service.
• Reacts timely and effectively to breakdowns and accidents.
• Oversees Hub Locations (as assigned) with possible overnight travel to hub locations assessing routes and Drivers.
• Assists Router in daily route planning as needed.
• Works with the Safety Manager on proper safe driving techniques, proper lifting, and training in all required DOT regulations.
• Accepts and assists with special projects as required. Supervision Exercised

This position has direct supervisory responsibilities.

Qualifications

• High School Diploma or equivalent required.
• CDL Class A License and active DOT Medical Card required.
• 3 to 5 years' experience managing a high-volume delivery route; preferably food delivery experience.
• Minimum of 2 years of supervisory experience in a transportation-related role within the quick service restaurant industry.
• Strong understanding of the Federal Motor Carrier Rules and Regulations.
• Knowledge of related OSHA standards and regulations.
• Proficient in Microsoft Office software, including Outlook, Word, and Excel.
• SAP experience preferred.
• On Board Computer System Experience required.
• Prior experience with routing software. Appian preferred.
• Excellent verbal and written communication skills.
• Strong leadership and decision-making capabilities required.
• Excellent interpersonal and collaboration skills required.
• Willing and able to work flexible/extended work schedules as needed.

Equal Opportunity Employer

NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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