BUSINESS AND PROJECT ADMINISTRATION UNIT ASSISTANT

The State of New Hampshire; Concord (NH); On-site; USD 26,000 - 36,000; Full time

Job summary

The State of New Hampshire is seeking a Business and Project Administration Unit Assistant in Concord, NH. This full-time, non-exempt role supports the Division of State Police in managing Facilities, Telecommunications, and Fleet programs, assisting core teams and headquarters staff.

Minimum qualifications include 2.5 years of related education/experience; trainee status may apply. Excellent customer service and multi-tasking skills are preferred for day-to-day operations.

Qualifications

• Experience in customer service or multi-tasking operations preferred.
• Education/Experience: 2.5 years after high school, in business, communications, or public administration.

Responsibilities

• Assist with preparation and maintenance of the Fleet Management program.
• Support telecommunications services requests and vendor coordination.
• Track monthly billing for voice and data services and improve workflows.
• Oversee building access control, video monitoring, and facility security training.

Skills

Customer service

Multi-tasking

Communication

Education

High school diploma + 2.5 years experience

Job description

BUSINESS AND PROJECT ADMINISTRATION UNIT ASSISTANT (Job ID: 53599)

State of New Hampshire Job Posting

Department of Safety

Division of State Police

Business & Project Administration

Concord NH 03305

Business and Project Administration Unit Assistant

Position#30074

$19.96/hour - $26.41/hour

This position offers a Trainee Status* starting at the following pay rate: $19.23 per hour

*Candidates hired at a Trainee Status must meet minimum qualifications within one (1) year of hire date

*See total compensation information at the bottom of announcement.

The State of New Hampshire, Department of Safety, Division of State Police, Business and Project Administration Unit, has a full-time vacancy for a Business and Project Administration Unit Assistant (Program Assistant II), SOC Title 43-9060 OFC CLERKS GENERAL-4. This position has a 37.5 hour work week and is considered non-exempt.

Summary: To perform paraprofessional duties in support of the Business and Project Administration Unit within the Division of State Police by performing duties related to the management of Facilities, Telecommunications, and Fleet Management Programs. To assist with programmatic and operational duties in support of unit core team members, troop stations, and the headquarters facility management section.

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS: Education/Experience: Equivalent combination of 2.5 years of education and experience after completion of high school. Education and experience must be in the fields of business, communications, public administration or a related field.

License/Certification: None

Other Requirements: Must pass a comprehensive background check in addition to a fingerprint-based criminal background check and motor vehicle record check.

Trainee Option: Candidates with an equivalent combination of 1.5+ years of relevant education and experience after completion of high school may be considered and hired in ‘trainee status’ for this position.

PREFERRED QUALIFICATIONS: Experience in customer service or multi-tasking operations preferred.

AFTER-HIRE REQUIREMENTS: None

CAREER ADVANCEMENT OPPORTUNITIES: In-Band Advancement Available: Yes No Criteria: None Broad Group Level Advancement Available: Yes No Criteria: None

DISCLAIMERS: The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

Responsibilities:

Assists with the preparation and maintenance of the Division’s Fleet Management program and information such as processing registrations, repairs and approvals for payables. Recommends policy and procedural changes or alternate work methods to improve the flow of work.

Assumes responsibility for the maintenance of support of the Division’s sworn personnel ID badge program, the vehicle registration program and the facility security systems and policies training program, for the Business and Project Administration Unit.

Prepares and processes Telecommunication Service Requests for all voice and data communications requirements for the Division including the collection, maintenance, and release of information and acts as liaison to DoIT Statewide Telecommunications; assists with end user training as required. Builds access control and voice/data communication services for the Division.

Prepares and processes cellular services requests for the Division, to include preparing and processing vendor work orders/service requests for voice and data communications requirements. Supervises vendor services and support to ensure services adhere to contract specifications and program objectives.

Reviews, monitors, and maintains monthly billing and utilization reports for all voice and data services for the Division. Recommends policy or procedural changes or alternate work methods to improve the flow of work.

Manages, monitors, and oversees all electronic building access control and video monitoring systems, vendor management, end user training, policies and procedures for the Division. Prepares specialized information and reports pertaining to electronic building processes for use by superior in assessing and developing policies and procedures.

Manages, monitors and oversees all Facility Maintenance Service Requests, planning, vendor management, policies and procedures for the Division. Presents information to clarify policies, procedures and standards.

Completes special projects as assigned in an accurate and timely manner ensuring that assignments of a sensitive nature are kept confidential at all times.

For further information please contact Tammy Holso, Administrator, at [e-mail] or 603-223-8355.

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.

See this link for details on State-paid health benefits: https://www.das.nh.gov/hr/benefits.aspx

Value of State's share of Employee's Retirement: 12.87% of pay

*Other Benefits:

*Dental Plan at minimal cost for employees and their families ($500-$1800 value)

* Flexible Spending healthcare and childcare reimbursement accounts

*State defined benefit retirement plan and Deferred Compensation 457(b) plan

*Work/life balance flexible schedules, paid holidays and generous leave plan

* Incentive-based Wellness Program (ability to earn up to $500)

*$50,000 state-paid life insurance plus additional low-cost group life insurance

Total Compensation Statement Worksheet: https://www.das.nh.gov/jobsearch/compensation-calculator.aspx

Want the specifics? Explore the Benefits of State Employment on our website: https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf https://www.das.nh.gov/hr/index.aspx

EOE

TDD Access: Relay NH1-800-735-2964