Transportation Fleet - Shop Service Manager [523]

TCI Transportation; Midland (TX); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Annual base salary

Quarterly incentives

Paid time off

Comprehensive benefits

Career growth

Collaborative culture

Job summary

TCI Transportation in Midland, Texas, is seeking a Shop Service Manager to lead maintenance operations across multiple shop locations. You will oversee a team of skilled diesel technicians and drive safety, efficiency, and compliance while delivering exceptional service to customers.

The ideal candidate brings 10+ years as a diesel technician and 5+ years in shop leadership, with strong people management, budgeting, and a commitment to continuous improvement.

Qualifications

• 10+ years of diesel technician experience.
• 5+ years of shop management or maintenance leadership experience.
• Proven ability to lead teams and drive performance.
• Strong customer service, communication, and problem-solving skills.
• Working knowledge of DOT and OSHA regulations.
• Solid computer proficiency and experience with maintenance systems.
• Bilingual (Spanish or other languages) is a plus.

Responsibilities

• Lead, coach, and develop a team of diesel technicians.
• Oversee preventive maintenance, diagnostics, and repair operations to maximize fleet uptime.
• Ensure compliance with DOT, OSHA, and company safety standards.
• Build lasting customer relationships by delivering exceptional service and resolving maintenance concerns.
• Recruit, train, mentor, and retain top-performing technicians.
• Manage shop budgets, labor productivity, inventory, and operating costs.
• Drive continuous improvement through safety meetings, performance coaching, and best practices.

Skills

Diesel technician leadership

Shop management

Customer service

DOT/OSHA compliance

Computer maintenance systems

Bilingual (Spanish a plus)

Job description

Join the TCI Family as a Shop Service Manager

Salary: $75,000–$85,000 Base + Quarterly Incentives | Family-Owned Company | Growth Opportunities

For more than 45 years, TCI has built a reputation for integrity, service, and excellence in transportation. We're more than a company—we're a family. Our success is driven by people who lead with accountability, embrace innovation, and are committed to doing the right thing for our customers and one another.

If you're an experienced maintenance leader who thrives on developing teams, improving operations, and delivering exceptional customer service, we'd love to meet you.

About The Role

As Shop Service Manager, you'll lead maintenance operations across multiple shop locations, overseeing a team of skilled technicians while ensuring safe, efficient, and compliant fleet maintenance. You'll play a critical leadership role in driving operational excellence, developing talent, managing shop performance, and creating an environment where employees and customers can count on exceptional results.

What You'll Be Doing

• Lead, coach, and develop a team of diesel technicians while reinforcing TCI's Core Values.
• Oversee preventive maintenance, diagnostics, and repair operations to maximize fleet uptime.
• Ensure compliance with DOT, OSHA, and company safety standards.
• Build lasting customer relationships by delivering exceptional service and resolving maintenance concerns.
• Recruit, train, mentor, and retain top-performing technicians.
• Manage shop budgets, labor productivity, inventory, and operating costs.
• Drive continuous improvement through safety meetings, performance coaching, and operational best practices.

What You Bring

• 10+ years of diesel technician experience.
• 5+ years of shop management or maintenance leadership experience.
• Proven ability to lead teams, develop employees, and drive operational performance.
• Strong customer service, communication, and problem-solving skills.
• Working knowledge of DOT and OSHA regulations.
• Solid computer proficiency and experience with maintenance systems.
• Bilingual (Spanish or other languages) is a plus.

Compensation & Benefits

• $75,000–$85,000 annual base salary (based on experience)
• Quarterly performance incentives
• Paid Time Off
• Comprehensive benefits package
• Career growth with a stable, family-owned company
• A collaborative culture where your leadership makes an impact

Why TCI?

At TCI, you're not just accepting a job—you're joining a company that invests in its people and believes great leaders build great teams.

We are committed to safety, operational excellence, and delivering outstanding service to every customer.

Our team approaches each day with a “Can Do” attitude, working together to solve challenges, embrace innovation, and continuously improve.

Integrity, transparency, accountability, and respect are the foundation of everything we do. If you're ready to lead a high-performing maintenance team and build a rewarding career with a company that values its people, we’d love to have you join the TCI family.

Since 1978, TCI Transportation has been dedicated to serving our clients in the only way we know how – with integrity, passion, and ingenuity. We’ve spent the past 4 decades expanding our locations from coast to coast and have been aggressively adding new services for our clients to help them grow their businesses as effectively and efficiently as possible. Our story has a long history, and yet we have only just begun.