Transportation Coordinator

MD Logistics; Plainfield (IN); On-site; USD 42,000 - 45,000; Full time

Job summary

A leading logistics company is seeking a Transportation Coordinator to support customers by processing orders and coordinating with various stakeholders. The role involves managing shipments, ensuring data accuracy, and assisting with customer invoicing. Ideal candidates should have strong communication skills and proficiency in MS Office, with a focus on detail and customer service experience.

Qualifications

• Prior customer service experience in distribution/transportation a plus.
• Ability to read and interpret documents like safety rules and instructions.

Responsibilities

• Arranges transportation with service providers on behalf of customers.
• Maintains daily shipments in scheduling calendar and dispatch system.
• Supports Customer Service teams in transportation processes.

Skills

Proficiency in MSOffice

Excellent verbal and written skills

Extreme attention to detail

Professional phone manner

Familiarity with QuickBooks

Education

High School Diploma or GED

Advanced degree or Certificate

Tools

QuickBooks

TMS

Job description

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This range is provided by MD Logistics. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$42,000.00/yr - $45,000.00/yr

Reports To: Transportation Supervisor or Manager

Summary

The position provides support to MD Logistics and MD Express Transportation Services customers. Responsible for the processing of customer orders and/or customer invoicing, includes coordination with customer supply chain, procurement, and billing representatives, carriers, warehouses and shippers. The Transportation Coordinator position works with all divisions of the company and must be able to effectively interact with any level.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional responsibilities may be assigned.

• Arranges transportation with different service providers on behalf of customers
• Enters and maintains daily shipments into scheduling calendar and transportation dispatch system (Dr. D)
• Works with vendor and/or customer web portals to schedule appointments; onboards new portal vendors
• Supports Customer Service teams (internal and external) in all transportation processes, including routing freight, portal management, and rate-shopping
• Makes freight routing decisions on shipments
• Ensures master data (vendor, customer, carrier, etc.) is complete and accurate in the system
• Prepares, organizes, and files shipping and/or invoicing documents (ie BOL, POD, Customs paperwork, Pricing sheets, Compliance documentation, labels, etc.)
• Accurately transfers or inputs information and data into the financial system (i.e. payroll, vendor bills, freight bills into QuickBooks) and maintains accuracy
• Assists with customer billing issues and/or prepares customer invoices
• Maintains Bi-Weekly Accounts Payable reports and accurate Accounts Receivable files
• Manages daily /weekly tasks associated with department requirements and customer requests
• Other miscellaneous duties and projects as assigned
  
  

Qualifications

To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Proficiency in MSOffice, intermediate Excel skills
• Excellent verbal and written skills
• Extreme attention to detail
• Professional phone manner and communication skills
• Familiarity with QuickBooks is a plus
• Use of TMS, transportation dispatch and quoting systems a plus
  
  

EDUCATION And/or EXPERIENCE

High School Diploma or GED equivalent required. Advanced degree or Certificate a plus. Prior customer service experience in distribution/transportation a plus.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and correspondence.

Mathematical Skills

Ability to physically count, add, subtract, multiply and divide.

REASONING ABILILTY

Ability to define problems establishes facts and draw valid conclusions. Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to walk and reach with hands and arms.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Monday - Friday; 8:00am - 4:30pm

All applicants must be flexible to work additional time as needed or mandated.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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