Transportation Billing Dispatcher

Pacific-Ag-Rentals-LLC; Yuma (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

Pacific-Ag-Rentals-LLC in Yuma, AZ seeks a Transportation Billing Dispatcher to coordinate transportation services, dispatch drivers and vehicles, and ensure accurate billing and documentation. You will work closely with customers, haulers, and accounting to track shipments, resolve billing discrepancies, and maintain dispatch logs while complying with regulations.

The role requires strong communication, organizational skills, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Experience in dispatching, transportation, billing, or customer service.
• Strong knowledge of transportation operations and freight documentation.
• Excellent verbal and written communication; ability to work in a fast-paced environment.

Responsibilities

• Arranges transportation of equipment with customers and with external freight companies.
• Monitors routes and delivery schedules for on-time service.
• Communicates with haulers regarding assignments, route changes, and customer requirements.
• Prepares, reviews, and processes transportation invoices, freight bills, and related documentation.
• Verifies trip records, mileage, fuel charges, detention fees, and other billable items.
• Resolves billing discrepancies by coordinating with customers, haulers, and internal departments.
• Tracks shipments and provides status updates to customers and management.
• Ensures compliance with company policies, transportation regulations, and safety requirements.
• Generates operational and billing reports as needed.

Skills

Organizational skills

Multitasking

Problem-solving

Communication skills

Freight documentation knowledge

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office Suite

Job description

SUMMARY: The Transportation Billing Dispatcher is responsible for coordinating transportation services, dispatching drivers and vehicles, tracking deliveries or pickups, and ensuring accurate billing and documentation. This role serves as a key link between drivers, customers, and accounting personnel to maintain efficient transportation operations and timely invoicing.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Operations:Arranges transportation of equipment with customers and with external freight companies.Monitor transportation routes and delivery schedules to ensure on-time service.Communicate with haulers regarding assignments, route changes, and customer requirements.Prepare, review, and process transportation invoices, freight bills, and related documentation.Verify trip records, mileage, fuel charges, detention fees, and other billable items.Resolve billing discrepancies by coordinating with customers, haulers, and internal departments.Maintain accurate dispatch logs, transportation records, and billing data.Track shipments and provide status updates to customers and management.Ensure compliance with company policies, transportation regulations, and safety requirements.Generate operational and billing reports as needed.Customer Service:Monitors timely fulfillment of transportation of customer orders to ensure a high level of customer satisfaction.Proactively looks for back hauls to help lower business costs.Communicates with customers in a clear, professional and efficient manner.Assures that customer changes in transportation needs are quickly and seamlessly handled.Processes customer orders and quotes as related to transportation issues, expertly resolves negotiations and issues.Education and/or Experience:High school diploma or equivalent; associate degree preferred.Previous experience in dispatching, transportation, logistics, billing, or customer service.Strong knowledge of transportation operations and freight documentation.Strong organizational, multitasking, and problem-solving skills.Excellent verbal and written communication skills.Ability to work in a fast-paced environment and meet deadlines.Computer Skills:Must be computer literate in Microsoft Office Suite.TRAVEL:This job requires routine travel within close proximity of regular assigned work locations