Transportation Billing Dispatcher

Star Sanitation; Yuma (AZ); On-site; USD 33,062 - 38,572; Full time

Job summary

Star Sanitation in Yuma, AZ is seeking a Transportation Billing Dispatcher to coordinate transportation services, dispatch drivers, track deliveries, and ensure accurate billing and documentation. The role supports a fast-paced operation with a day shift and up to 50% travel.

The position requires a high school diploma (associate degree preferred) and experience in dispatching, transportation, logistics, billing, or customer service, along with strong communication and organizational skills to

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Experience in dispatching, transportation, logistics, billing, or customer service.
• Strong knowledge of transportation operations and freight documentation.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Arranges transportation of equipment with customers and with external freight companies.
• Monitor transportation routes and delivery schedules to ensure on-time service.
• Communicate with haulers regarding assignments, route changes, and customer requirements.
• Prepare, review, and process transportation invoices, freight bills, and related documentation.
• Verify trip records, mileage, fuel charges, detention fees, and other billable items.

Skills

Multitasking

Problem-solving

Verbal communication

Written communication

Organizational skills

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office

Job description

Job Details

Job Location: Yuma, AZ 85365

Position Type: Full Time

Education Level: Not Specified

Salary Range: $24.00 - $28.00 Hourly

Travel Percentage: Up to 50%

Job Shift: Day

SUMMARY

The Transportation Billing Dispatcher is responsible for coordinating transportation services, dispatching drivers and vehicles, tracking deliveries or pickups, and ensuring accurate billing and documentation. This role serves as a key link between drivers, customers, and accounting personnel to maintain efficient transportation operations and timely invoicing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operations:

• Arranges transportation of equipment with customers and with external freight companies.
• Monitor transportation routes and delivery schedules to ensure on-time service.
• Communicate with haulers regarding assignments, route changes, and customer requirements.
• Prepare, review, and process transportation invoices, freight bills, and related documentation.
• Verify trip records, mileage, fuel charges, detention fees, and other billable items.
• Resolve billing discrepancies by coordinating with customers, haulers, and internal departments.
• Maintain accurate dispatch logs, transportation records, and billing data.
• Track shipments and provide status updates to customers and management.
• Ensure compliance with company policies, transportation regulations, and safety requirements.
• Generate operational and billing reports as needed.

Customer Service:

• Monitors timely fulfillment of transportation of customer orders to ensure a high level of customer satisfaction.
• Proactively looks for back hauls to help lower business costs.
• Communicates with customers in a clear, professional and efficient manner.
• Assures that customer changes in transportation needs are quickly and seamlessly handled.
• Processes customer orders and quotes as related to transportation issues, expertly resolves negotiations and issues.

QualificationsEducation and/or Experience

• High school diploma or equivalent; associate degree preferred.
• Previous experience in dispatching, transportation, logistics, billing, or customer service.
• Strong knowledge of transportation operations and freight documentation.
• Strong organizational, multitasking, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment and meet deadlines.

Computer Skills

• Must be computer literate in Microsoft Office Suite.

TRAVEL

This job requires routine travel within close proximity of regular assigned work locations