DISPATCHER

Jw Logistics Operations Llc; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Jw Logistics Operations Llc in Houston, TX is seeking a skilled dispatcher with a focus on delivering reliable customer service and efficient freight movement. The role requires 2+ years in transportation or third-party dispatch and 2 years dispatching experience, with additional warehouse or truck driving exposure preferred.

You will regularly dispatch customer-controlled freight, verify carrier approvals, optimize routing for cost efficiency, and serve as a liaison to resolve driver and

Qualifications

• 2+ years’ transportation and third-party dispatch experience.
• 1-2 years’ warehouse experience or truck driving experience.
• 2 years’ dispatching experience.

Responsibilities

• Provides excellent customer service to both internal and external customers.
• Regularly and accurately dispatches customer-controlled freight.
• Responsible for verifying carriers are approved and meet all internal/external requirements.
• Optimize routing to be cost effective
• Acts as liaison for solving driver and carrier issues.
• Responsible for maintaining carrier and customer base.
• Performs other incidental and related duties as required.

Skills

Customer service

Communication

Time management

Multitasking

Team collaboration

Professionalism

Tools

Microsoft Office

Job description

Experience Requirements:2+ years’ transportation and third-party dispatch experience.1-2 years’ warehouse experience or truck driving experience.2 years’ dispatching experiencePosition Overview:Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers.Responsibilities:Provides excellent customer service to both internal and external customers.Responsible for carrier sourcing and development.Regularly and accurately dispatches customer-controlled freight.Responsible for verifying carriers are approved and meet all internal/external requirements.Optimize routing to be cost effectiveActs as liaison for solving driver and carrier issues.Responsible for maintaining carrier and customer base.Performs other incidental and related duties as required.Essential Skills/ExperienceStrong experience with Microsoft OfficeCommunication with team to demonstrate & set expectations. Be supportive with the team and operationsProfessional attitude & work ethic with direct reportsProven ability to prioritize and multi-taskStrong work ethicHandling customers & their needs with care in timely and professional mannerGood time management skillsFlexible fast paced worker willing to work in a changing environment.