Billing Clerk

Paycom; Bloomfield (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Paycom is seeking a Billing Clerk to perform clerical and administrative tasks in a terminal office setting. You will utilize dispatch and billing systems to track deliveries, prepare billing records, and respond to customer inquiries while maintaining accurate data entry and reporting.

The role requires strong organizational skills and the ability to work nights and weekends when required. The ideal candidate has 2+ years of billing experience in transportation, proficiency with standard office

Qualifications

• Two or more years of billing experience in the transportation industry.
• Proficiency in standard office suite software and ability to learn specialized document management and accounting programs.
• Familiarity with operation of standard office equipment including phone system, copier, fax, and scanner.
• Excellent organization skills with ability to multitask.
• Strong written and verbal communication and interpersonal skills.
• Ability to lift or pull weights up to 25 pounds and work nights/weekends when required.

Responsibilities

• Utilizes dispatch and billing systems to track deliveries and prepare billing records and documentation.
• Accurately enters billing data into standard documents and reports.
• Responds promptly and courteously to customer billing inquiries.
• Researches and resolves billing documentation discrepancies.
• Compiles data and enters it into various reports; coordinates terminal billing with corporate departments.
• Answers phones at the terminal office and routes calls as needed.

Education

High school diploma or GED

Job description

Performs a variety of clerical and administrative functions under the direction of the Terminal Manager and/or the Operations Manager. These functions include utilization of dispatch and billing systems to track deliveries and prepare billing records and documentation, response to customer billing inquiries, researching and resolving billing discrepancies, data compilation and entry into various reports, coordination of the terminal billing function with the appropriate corporate departments; and other general clerical and administrative tasks as may be assigned.Captures billing data from loading and dispatch systems.Accurately enters billing data into standard documents and reports.Timely completes and transmits billing documentation to corporate office.Promptly and courteously responds to customer billing inquiries.Researches and resolves billing documentation discrepanciesAssists in the answering of phone calls to the terminal office and routes calls to the proper personnel.Provides clerical and administrative assistance to the Terminal Manager and other management as requested.Acts professionally and ethically at all times.Performs other duties as may be assigned from time to time.High school diploma or general education degree (GED). Two or more years of billing experience in the transportation industry.Proficiency in utilization of standard office suite computer software and ability to learn specialized document management and accounting programs.Familiarity with operation of standard office equipment including phone system, copier, fax, and scanner.Excellent organization skills, with the ability to multitask.Ability to communicate effectively both orally and in writing.Strong interpersonal skills.Commitment to company values.Primarily works in a sedentary office environment with some walking, standing and climbing of stairs and ladders. Ability to lift or pull weights weighing up to 25 pounds. Primary work area in the terminal office, but may be required to spend a portion of the work time in a warehouse, or outdoor trailer yard. Must possess ability to work nights and weekends where required.