Transport Field Service Technician — Grow into ProCare

Stryker Group; Lexington (KY); On-site; USD 34,000 - 46,000; Full time

Job summary

Stryker Group is seeking an Associate Field Service Representative to support a designated service territory by repairing and delivering Stryker equipment with a focus on Transport solutions. You'll handle stretchers, transport chairs, bed frames, and temperature management systems while building strong customer relationships and supporting sales initiatives.

This role offers hands-on experience in field service and a path toward more senior roles within Stryker.

Qualifications

• High School diploma is required.
• Must be at least 21 years of age to meet driving requirements.
• Valid driver license in the state of residence with a good driving record.
• Willingness and ability to work extended weeks including nights and weekends.

Responsibilities

• Possess basic electronic and mechanical aptitude.
• Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades
• Utilize computer software to complete documentation, order parts, reference training materials, and more
• Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships
• Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives
• Adhere to and maintain excellent Field Service metrics; hours and overtime accountability, inventory accuracy, cadence of documentation, etc.

Skills

Driving

Willingness to work nights/weekends

Education

High School diploma

Job description

Stryker Group is seeking an Associate Field Service Representative to support a designated service territory by repairing and delivering Stryker equipment with a focus on Transport solutions. You'll handle stretchers, transport chairs, bed frames, and temperature management systems while building strong customer relationships and supporting sales initiatives.

This role offers hands-on experience in field service and a path toward more senior roles within Stryker.