Field Service Technician - Transport Equipment

Stryker Group; Parsippany-Troy Hills (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

Stryker is seeking an Associate Field Service Representative – Transport to support a designated service territory with repair and delivery of transport-related equipment including stretchers, transport chairs, bed frames, and temperature management systems.

This role offers hands-on experience in a growing area of Stryker's service operations, with opportunities to advance to a senior ProCare role over time.

Qualifications

• High School diploma required.
• Must be at least 21 years old to meet driving requirements.
• Valid driver license with good driving record.
• Willingness to work extended weeks including nights and weekends when needed.

Responsibilities

• Repair and deliver Stryker equipment within a designated service territory.
• Perform quality control checks, preventative maintenance, hold repairs, and wireless upgrades.
• Use computer software to document activities, order parts, and reference training materials.
• Maintain high level of customer etiquette to support the sales team and promote equipment usage.
• Work mostly independently while collaborating with teammates on Field Service projects and initiatives.
• Adhere to field service metrics including hours, overtime, inventory accuracy and documentation cadence.

Skills

Electronic aptitude

Mechanical aptitude

Education

High School diploma

Job description

Stryker is seeking an Associate Field Service Representative – Transport to support a designated service territory with repair and delivery of transport-related equipment including stretchers, transport chairs, bed frames, and temperature management systems.

This role offers hands-on experience in a growing area of Stryker's service operations, with opportunities to advance to a senior ProCare role over time.