Transport Field Service Technician – Equipment Repair

Stryker Group; San Antonio (TX); On-site; USD 33,000 - 47,000; Full time

Job summary

Stryker Group is seeking an Associate Field Service Representative - Transport to service a designated territory in San Antonio, TX. You will repair and deliver Transport equipment, including stretchers and beds, while maintaining professional customer relations.

You will perform maintenance, document activities using software, and collaborate with teammates on Field Service projects. The role offers growth into a senior ProCare path within Stryker.

Qualifications

• High School diploma.
• Must be at least 21 years old to meet driving requirements.
• Valid driver license in state of residence with a good driving record.
• Willingness and ability to work extended hours including nights and weekends.

Responsibilities

• Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades.
• Utilize computer software to complete documentation, order parts, reference training materials, and more.
• Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships.
• Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives.
• Adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc.

Skills

Electronic aptitude

Mechanical aptitude

Customer service etiquette

Documentation software usage

Education

High School diploma

Job description

Stryker Group is seeking an Associate Field Service Representative - Transport to service a designated territory in San Antonio, TX. You will repair and deliver Transport equipment, including stretchers and beds, while maintaining professional customer relations.

You will perform maintenance, document activities using software, and collaborate with teammates on Field Service projects. The role offers growth into a senior ProCare path within Stryker.