Transplant Screening & Triage Coordinator

Getinge Group; Nashville (TN); Sur place; USD 25 000 - 35 000; Plein temps

Résumé du poste

Paragonix Technologies, Inc. in Nashville, TN seeks a patient-focused coordinator to assist in organ screening and donor offer processing per OPTN guidelines. You will respond to donor offers, maintain credentials for Paragonix/OPTN systems, and serve as the main OPO contact during screening.

The role emphasizes excellent customer service, timely communication, and strict adherence to policies. US-based candidates only; field-based, 12-hour shifts, with a focus on transplant workflows and

Qualifications

• Experience in high-stress or customer-facing roles.
• Bachelor's degree in health science, general science, or transplant-related field preferred.

Responsabilités

• Initial screening of offers from the OPTN contractor in accordance with transplant center criteria and OPTN policy within their designated assignment.
• Maintaining necessary training and credentials for Paragonix and OPTN computer systems.
• Excellent customer service and communication skills with both internal and external staff including relaying clear, concise, and pertinent clinical information.
• Be reachable within 5 minutes by telephone during their 12-hour call shift.
• Excellent customer service and communication skills with transplant center recipients and family members.
• Documentation of transplant center response into the OPTN computer system in accordance with established automatic rule out criteria.
• Primary contact for OPO communication during the screening process.

Connaissances

High-stress experience

Customer interaction

Formation

Bachelor's degree health science or related

Description du poste

Paragonix Technologies, Inc. in Nashville, TN seeks a patient-focused coordinator to assist in organ screening and donor offer processing per OPTN guidelines. You will respond to donor offers, maintain credentials for Paragonix/OPTN systems, and serve as the main OPO contact during screening.

The role emphasizes excellent customer service, timely communication, and strict adherence to policies. US-based candidates only; field-based, 12-hour shifts, with a focus on transplant workflows and