Triage Coordinator

Getinge; Nashville (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

Getinge is seeking a US-based coordinator to assist in organ screening for Paragonix transplant partners. You will handle initial responses, notify transplant coordinators of donor offers, and ensure policy adherence across Paragonix and OPTN guidelines.

Responsibilities include 12‑hour on‑call coverage, accurate documentation, and acting as the primary OPO liaison. High school diploma required; healthcare background preferred.

Qualifications

• High School diploma required.
• Experience in high stress / customer-interacting environment required.
• Bachelor's degree in health science or related transplant field preferred.

Responsibilities

• Screen transplant offers from the OPTN contractor according to center criteria and OPTN policy.
• Maintain training and credentials for Paragonix and OPTN systems.
• Provide excellent customer service and clear, concise clinical communication with internal and external staff.
• Be reachable within 5 minutes by telephone during the 12‑hour shift.
• Document transplant center responses in the OPTN system per rules.
• Serve as primary contact for OPO communication during screening.

Skills

Customer service

Communication skills

Education

High School diploma

Bachelor's degree in health science or related transplant field

Job description

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it.

This role is open to US based candidates

Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and recipient patients. Our devices incorporate clinically proven and medically trusted hypothermic preservation techniques in a novel suspension system to provide unprecedented physical and thermal protection. Our product portfolio spans cardiac, thoracic, and abdominal preservation devices to improve donor organ quality and extend donor organ transport time. Paragonix also markets transplant services and organ screening to the transplant community.

Job Overview

This position is to assist in organ screening support for Paragonix transplant partners. Coordinators will screen, provide initial response, and notify transplant coordinators of donor offers from the OPTN provider per OPTN guidelines, and with adherence to all Paragonix/ Transplant Advocate policies and protocols.

Job Responsibilities And Essential Duties

• Responsible for initial screening of offers from the OPTN contractor in accordance with transplant center criteria and OPTN policy within their designated assignment.
• Maintaining necessary training and credentials for Paragonix and OPTN computer systems.
• Excellent customer service and communication skills with both internal and external staff including relaying clear, concise, and pertinent clinical information.
• Responsible for being reachable within 5 minutes by telephone during their 12-hour call shift.
• Excellent customer service and communication skills with transplant center recipients and family members.
• Documentation of transplant center response into the OPTN computer system in accordance with established automatic rule out criteria.
• Primary contact for OPO communication during the screening process.

Required Knowledge & Skills

• High School diploma
• Established history working in high stress/ customer interacting field

Preferred Knowledge & Skills

• Bachelor's degree in health science, general science, or equivalent experience in transplant related field.

US BASED SALARY - The hourly rate for this position is $21.64

About Us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.