Transplant Referral & Intake Coordinator

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 41,823 - 59,911; Full time

Job summary

University of California - Los Angeles Health is seeking an Administrative Assistant to support the Transplant Financial Referral Program. Responsibilities include processing referrals, pre-registration of patients, answering information lines, and ensuring accurate demographic and insurance data collection.

The role requires professional communication with patients, physicians, and staff. Supervised by the Transplant Financial Manager, the incumbent will adhere to department guidelines and

Qualifications

• Experience in health care settings with patients and professionals.
• Ability to prioritize work under deadlines and heavy workload.
• Strong communication skills with patients, physicians, and staff.
• Accurate data entry and handling confidential information.
• Familiarity with basic office equipment and standard procedures.

Responsibilities

• Prepare and process patient referrals and pre-register patients in the UCLA system.
• Answer Information and Referral lines and direct to appropriate staff.
• Collect demographic and insurance information and follow up on authorizations.
• Provide general information about the referral intake process to callers.
• Maintain records of referrals and manage internal and external communications.

Skills

Healthcare experience

Prioritization

Telephone and in-person communication

Data entry accuracy

Confidentiality handling

Tools

Microsoft Word

Excel

Access

Job description

University of California - Los Angeles Health is seeking an Administrative Assistant to support the Transplant Financial Referral Program. Responsibilities include processing referrals, pre-registration of patients, answering information lines, and ensuring accurate demographic and insurance data collection.

The role requires professional communication with patients, physicians, and staff. Supervised by the Transplant Financial Manager, the incumbent will adhere to department guidelines and