Transplant Referrals Specialist

UCLA Health; Los Angeles (CA); On-site; USD 91,481,000 - 130,669,000; Full time

Job summary

UCLA Health in Los Angeles is seeking an Administrative Specialist to support the Transplant Financial Referral Program. You will handle patient referrals, pre-register new and returning patients, and answer Information and Referral lines, directing callers to the appropriate program staff.

Independence, accuracy, and discretion are essential as you collect demographic and insurance information, obtain authorizations, and maintain records.

Qualifications

• Experience in a health care setting with patients and professionals.
• Ability to prioritize tasks and manage deadlines under pressure.
• Ability to work independently and communicate clearly.
• Able to collect demographic and insurance information accurately.
• Proficiency with standard office equipment and data entry.
• Commitment to confidentiality and ethical handling of patient data.

Responsibilities

• Process patient referrals and pre-register new and return patients.
• Answer information and referral lines and direct callers to staff.
• Collect and verify demographic and insurance information; obtain authorizations.
• Maintain daily/weekly records of referrals and appointments.
• Deliver CICARE World Class Care in all interactions with patients and staff.

Skills

Healthcare experience

Prioritization

Independent work

Professional communication

Medical data abstraction

Data entry

Confidentiality

Interpersonal skills

Telephone etiquette

Tools

CareConnect EHR

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

UCLA Health in Los Angeles is seeking an Administrative Specialist to support the Transplant Financial Referral Program. You will handle patient referrals, pre-register new and returning patients, and answer Information and Referral lines, directing callers to the appropriate program staff.

Independence, accuracy, and discretion are essential as you collect demographic and insurance information, obtain authorizations, and maintain records.