Transplant Authorization Financial Coordinator

Sentara Health Plans; Norfolk, Northern (VA, KY); Hybrid; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Tuition Assistance – $5,250/year

Paid Time Off & Sick Leave

Employer 401k/403B Match

Job summary

Sentara Health Plans in Norfolk, VA, seeks a Transplant Authorization Financial Coordinator to join our Full-Time day shift. The role links patients, hospitals and insurers, verifies eligibility and benefits, and provides education on costs and referrals. Strong billing/registration experience and medical terminology knowledge are essential.

The position supports the transplant program across Sentara Norfolk General Hospital, offering comprehensive benefits and a collaborative team environment.

Qualifications

• High School Grad or Equivalent.
• 5 years related experience includes health insurance plans OR Medipac OR Registration/Billing, or a combination.
• Medical Terminology required.

Responsibilities

• Act as a liaison between patients, hospitals, PCPs and insurance providers.
• Determine financial eligibility and verify insurance and benefits; discuss estimated costs with patients.
• Coordinate referrals from PCPs and monitor admissions.

Skills

Medical Terminology

Health Insurance Plans

Billing/Registration

Customer Service

Communication

Education

Associate degree preferred

Job description

## Transplant Authorization Financial CoordinatorApplyremote type: On-Sitelocations: Norfolk, VAtime type: Full timeposted on: Posted Todayjob requisition id: JR-102681**City/State**Norfolk, VA**Work Shift**First (Days)**Overview:*****Sentara is hiring a Transplant Authorization Financial Coordinator*****This is a FullTime position with day shift hours****Position is located in Norfolk, VA.****Job Requirements*** High School Grad or Equivalent* Required: Related - 5 years* Related experience includes 5 years working with Health Insurance Plans OR Medipac OR Registration/Billing OR a combination of the three. Medical Terminology required. Associates degree preferred**Position Overview**Provides a direct link between the patients, hospitals, primary care physicians and insurance providers. Determines financial eligibility, verifies insurance and benefits, provides counseling, resources and education, coordinates referrals from PCP's and monitors admissions. Serves as a resource for patients, families and physician office staff for bills, claims and estimated cost of services.**Facility Highlights****Sentara Norfolk General Hospital**Sentara Norfolk General Hospital is the region’s first *Magnet* Hospital. It is a 525-bed medical center, and home to the area's only Level I Trauma Center, Burn Trauma Unit and Nationally Ranked Heart Program. In addition to a first-rate heart program, the hospital is home to Nightingale Regional Air Ambulance and several dedicated facilities and specialized services. Sentara Norfolk General also serves as the primary teaching hospital for undergraduate and graduate education for the adjacent Eastern Virginia Medical School.**Sentara Benefits**Sentara employees strive to make our communities healthier places to live. We’re setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, https://www.sentaracareers.com/explore-sentara/benefits/**Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!****Keyword:** Authorization Coordinator, Financial Counselor, Transplant Coordinator, Monster, Indeed, Professional, Customer Service. **Benefits: Caring For Your Family and Your Career****•** Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!**Sentara Norfolk General Hospital**, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.**Sentara Health is an equal opportunity employer** and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.**For positions that are available as remote work,** **Sentara Health employs associates in the following states:**Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.### About UsSentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!