Transplant Support Coordinator

Sentara Health Plans; Norfolk, Northern (VA, KY); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Paid time off

Parental leave

Life insurance

401k match

Tuition assistance

Pet insurance

Job summary

Sentara Heart Hospital is hiring a Transplant Support Coordinator Registered Nurse for the Advanced Heart Program in Norfolk, VA. This role focuses on coordinating transplant services, scheduling, insurance verification, and patient records to ensure timely, high-quality care for heart transplant patients.

Hours are Monday–Friday, 8 am–5 pm. You will operate in a multi-disciplinary team, handling reception duties and supporting patients through the pre- and post-transplant process while

Qualifications

• High school diploma or equivalent is required.
• Two years of scheduling experience is required.

Responsibilities

• Schedule and coordinate appointments for transplant services.
• Handle patient registration and data entry.
• Verify insurance coverage and benefits.
• Prepare and organize medical records for the transplant program.
• Perform receptionist duties to support the transplant clinic.

Skills

Scheduling

Registration

Insurance verification

Medical records preparation

Receptionist duties

Education

High school diploma or equivalent

Job description

City/State Norfolk, VA

Work Shift First (Days)

Overview: Sentara Heart Hospital located on the campus of Sentara Norfolk General Hospital in Norfolk, Virginia is hiring a Transplant Support Coordinator Registered Nurse for the Advanced Heart Program! Hours will be Monday-Friday, 8 am-5 pm. The Transplant Support Coordinators is responsible for scheduling, registration, insurance verification, medical records preparation and receptionist functions in an accurate manner to assure timely delivery of patient services in a multi-disciplinary environment.

Education High school or equivalent

Experience Two (2) years of scheduling experience required.

Keywords: heart transplant, support, patient care representative, patient support representative, Talroo-Allied Health, Scheduling, Front-Desk, Insurance Verification .

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce.

Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School. In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!