Transplant Authorization Financial Coordinator

Sentara Health; Norfolk (VA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/Employer match

Paid Time Off & Sick Leave

Tuition Assistance

Job summary

Sentara Health is seeking a Transplant Authorization Financial Coordinator in Norfolk, VA. This full-time role, on the day shift, acts as the liaison among patients, hospitals, PCPs and insurance providers to verify eligibility, benefits and costs for transplant-related services.

The position emphasizes financial counseling, insurance coordination, and referrals, with a focus on accurate billing and patient education within a busy hospital setting.

Qualifications

• High school diploma or equivalent.
• 5 years related experience in health insurance, Medipac, or registration/billing.
• Medical terminology required.
• Associates degree preferred.

Responsibilities

• Serve as a direct link between patients, hospitals, PCPs and insurance providers.
• Determine financial eligibility and verify insurance/benefits.
• Counsel patients, provide resources and education on costs and services.
• Coordinate referrals from PCPs and monitor admissions.

Skills

Medical terminology

Health insurance experience

Billing/Registration experience

Education

Associates degree preferred

Job description

Sentara is hiring a Transplant Authorization Financial Coordinator.

Full-time position with day shift hours.

Location: Norfolk, VA.

Work Shift: First (Days).

Job Requirements

• High School Grad or Equivalent
• Required: Related - 5 years
• Related experience includes 5 years working with Health Insurance Plans OR Medipac OR Registration/Billing OR a combination of the three. Medical Terminology required. Associates degree preferred

Position Overview

Provides a direct link between the patients, hospitals, primary care physicians and insurance providers. Determines financial eligibility, verifies insurance and benefits, provides counseling, resources and education, coordinates referrals from PCP's and monitors admissions. Serves as a resource for patients, families and physician office staff for bills, claims and estimated cost of services.

Sentara Norfolk General Hospital

Sentara Norfolk General Hospital is the region's first Magnet Hospital. It is a 525-bed medical center, and home to the area's only Level I Trauma Center, Burn Trauma Unit and Nationally Ranked Heart Program. In addition to a first-rate heart program, the hospital is home to Nightingale Regional Air Ambulance and several dedicated facilities and specialized services. Sentara Norfolk General also serves as the primary teaching hospital for undergraduate and graduate education for the adjacent Eastern Virginia Medical School.

Sentara Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

Remote work

For positions that are available as remote work, Sentara Health employs associates in the following states:

• Alabama
• Delaware
• Florida
• Georgia
• Idaho
• Indiana
• Kansas
• Louisiana
• Maine
• Maryland
• Minnesota
• Nebraska
• Nevada
• New Hampshire
• North Carolina
• North Dakota
• Ohio
• Oklahoma
• Pennsylvania
• South Carolina
• South Dakota
• Tennessee
• Texas
• Utah
• Virginia
• Washington
• West Virginia
• Wisconsin
• Wyoming